1. cb900f2's Avatar
    Hi All..

    I just noticed in my Contacts app, DUO contacts is listed twice for some reason.. One has all of my Duo accounts, the other has none..

    I can un list the one DUO with 0 contacts, but I am wanting to find out why two are being listed..

    Any thoughts?
    Contact: Duo listed twice-duo_hub.jpg
    09-16-18 08:49 AM
  2. cb900f2's Avatar
    Anyone?????????
    11-17-18 08:56 AM
  3. cb900f2's Avatar
    I see now in my contacts the duplicate set of DUO contacts.. teh duplicate is called "PREVIEW"

    What the HECK !.. and how can I get rid of this "PREVIEW" list permanently.. My wires detek50 does not have this "PREVIEW" list..

    Thankyou



    Contact: Duo listed twice-screenshot_20180118-201235.jpg
    11-21-18 09:15 PM
  4. cb900f2's Avatar
    No feedback from even LiamQ????
    11-22-18 08:32 AM
  5. max-bb's Avatar
    Is there an app called Duo Preview on your device too? Check your list of installed apps to make sure there isn't two copies of Duo.
    11-22-18 10:25 AM
  6. cb900f2's Avatar
    Is there an app called Duo Preview on your device too? Check your list of installed apps to make sure there isn't two copies of Duo.
    Hi max. I only have one copy of duo .. No provide.. But I have this app called "preview" . I do not know what this app is for .. Looks like it might be a system app.. And it looks like I can't delete it. I am running 8.1 android .. See pics below
    11-22-18 03:17 PM
  7. cb900f2's Avatar
    I forgot to mention I my phone is a BlackBerry Motion, running Android 8.1
    11-22-18 04:42 PM
  8. cb900f2's Avatar
    Bump
    11-27-18 06:24 AM
  9. LiamQ's Avatar
    Google might be able to help more since Duo is their app. From https://forums.androidcentral.com/sh...=1#post6331665, it seems that other Android devices have the same problem.
    11-27-18 10:21 AM
  10. cb900f2's Avatar
    Google might be able to help more since Duo is their app. From https://forums.androidcentral.com/sh...=1#post6331665, it seems that other Android devices have the same problem.
    Hi liamQ

    Should DUO show up in the HUB ?
    11-30-18 02:56 PM
  11. LiamQ's Avatar
    Should DUO show up in the HUB ?
    No, Duo integration is not supported in Hub.
    11-30-18 02:59 PM
  12. cb900f2's Avatar
    No, Duo integration is not supported in Hub.
    Thanks LiamQ

    Another question for you please.

    How is the BlackBerry contacts app pulling in the duo contacts? Since it appears to me that duo is integrated into android.. How would the contents app see the two sets of contacts??...

    I am totally perplexed with this issue.. And trust me, it doesn't take much to perplex me
    11-30-18 03:11 PM
  13. max-bb's Avatar
    There is a standard built in Android Contacts Database, and any contact aware apps can put stuff in it. And BlackBerry Contact apps show what's in there.

    So yes, that means Duo put contacts in the database on it's own.
    11-30-18 04:51 PM
  14. DroidBerryGuy's Avatar
    Any idea why Twitter won't show up in my hub anymore. Uninstaller and reinstalled Twitter a hundred times to no avail. Plus I still get the Twitter notification bug.
    11-30-18 09:35 PM
  15. cb900f2's Avatar
    There is a standard built in Android Contacts Database, and any contact aware apps can put stuff in it. And BlackBerry Contact apps show what's in there.

    So yes, that means Duo put contacts in the database on it's own.
    Looks like it was a duo app issue ...duo updated this week for me and duo preview is no more
    12-05-18 12:26 PM
  16. max-bb's Avatar
    Glad to hear the problem was resolved.
    12-07-18 05:29 PM
  17. asiayeah's Avatar
    Glad to hear the problem was resolved.
    Same duplicate Duo contacts here after restoring from a new BlackBerry Mobile device.

    Updated the Google Duo app, but the problem is still there. It could be random...

    When I deleted my Duo account (via the Duo app), only one Duo contact was removed in BlackBerry Contacts, but the other one remain. For now, I just uncheck syncing the stale one. It looks to me Duo has created 2 set of contacts in my Google account, but never delete the other one.

    Thanks.
    Last edited by asiayeah; 12-18-18 at 07:16 PM.
    12-18-18 06:50 PM
  18. DroidBerryGuy's Avatar
    LOL what's the deal? I can't get Twitter back in my Hub and I just realized I don't have Duo showing either....
    12-19-18 10:08 PM

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