1. kyleheney's Avatar
    Recently, email replies and forwards are missing the upper portion (it seems to disappear) --- this includes the "To" , "cc" , Subject, and any attached files. Image attached.

    I tried submitting a support request through BlackBerry, but any link that goes to TCL no longer works and it seems like there's no way to contact Support for something like this. Can't see To/CC/Subject line in Email replies and forwards-image.jpg
    10-23-21 06:43 AM
  2. conite's Avatar
    Recently, email replies and forwards are missing the upper portion (it seems to disappear) --- this includes the "To" , "cc" , Subject, and any attached files. Image attached.

    I tried submitting a support request through BlackBerry, but any link that goes to TCL no longer works and it seems like there's no way to contact Support for something like this. Click image for larger version. 

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    https://forums.crackberry.com/blackb...aring-1192175/
    kyleheney likes this.
    10-23-21 06:50 AM
  3. asiayeah's Avatar
    Same issue is happening on my BlackBerry KEY2 LE. Thanks.

    It also happens when composing an email from the 2nd line.
    Last edited by asiayeah; 11-03-21 at 11:38 PM.
    11-03-21 07:18 PM
  4. nevilleadaniels's Avatar
    Get rid of Chrome and use Web View
    11-03-21 11:40 PM
  5. Jake2826's Avatar
    I have the same issue.
    11-04-21 01:59 PM
  6. Rico4you's Avatar
    I have the same issue.
    Fixed with latest update from BlackBerry. Not abandoned!!

    Now working fine for me.
    12-08-21 04:26 AM
  7. Phillip st's Avatar
    Fixed with latest update from BlackBerry. Not abandoned!!

    Now working fine for me.
    You're referring to the beta update for the Hub and services app?

    Or did blackberry update for hub for all including non beta?
    12-08-21 08:20 AM
  8. Rico4you's Avatar
    You're referring to the beta update for the Hub and services app?

    Or did blackberry update for hub for all including non beta?
    I'm on NON Beta and received update yesterday for both my KEY 2's. Check playstore.
    Pegger5 likes this.
    12-08-21 08:23 AM
  9. Pegger5's Avatar
    BB Hub+ just released an update for all its core apps.

    "What's New
    • Changes to support new google play requirements regarding Android 11
    • Fix for an issue with missing UI elements on latest Android and WebView versions
    • Bug Fixes
    Rico4you likes this.
    12-08-21 08:32 AM
  10. Phillip st's Avatar
    excellent news. means there's still life in that blackberry lab!

    next up: one final security update for 2021!
    Rico4you likes this.
    12-08-21 08:34 AM
  11. Rico4you's Avatar
    excellent news. means there's still life in that blackberry lab!

    next up: one final security update for 2021!
    Yes BlackBerry is supporting it's software. Again NOT ABANDONED!

    working great on my devices.
    12-08-21 08:39 AM

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