1. tthieman's Avatar
    Since Android P upgrade on my S9+, I'm not seeing new BBM messages in Hub. Anyone else having issues?

    If I reply directly from BBM app, they show up in Hub again.
    02-11-19 05:48 PM
  2. RK_BB's Avatar
    This is sometimes the issue on my K2 which runs Android O.
    02-11-19 05:51 PM
  3. LiamQ's Avatar
    Since Android P upgrade on my S9+, I'm not seeing new BBM messages in Hub. Anyone else having issues?

    If I reply directly from BBM app, they show up in Hub again.
    Which version of BlackBerry Hub+ Services are you using? Which version of BBM?
    02-12-19 05:22 AM
  4. tthieman's Avatar
    Which version of BlackBerry Hub+ Services are you using? Which version of BBM?
    BBM Version 3.3.20.74
    Hub + version 1.6.2.53586
    02-12-19 05:29 AM
  5. BBuso77's Avatar
    Which version of BlackBerry Hub+ Services are you using? Which version of BBM?
    I have the same issue with my KEYone after the last Hub + update.
    02-12-19 10:36 AM
  6. LiamQ's Avatar
    I have the same issue with my KEYone after the last Hub + update.
    Which version of BlackBerry Hub+ Services? Which version of BBM?

    (Some users are on beta versions, and that can make a significant difference.)
    02-12-19 12:05 PM
  7. tthieman's Avatar
    @LiamQ my versions are above. thx
    02-12-19 05:45 PM
  8. VictorRight's Avatar
    been happening on my K1 recently on one of my contacts. After I click on the message it appears back in the hub.
    02-12-19 06:43 PM
  9. LiamQ's Avatar
    been happening on my K1 recently on one of my contacts. After I click on the message it appears back in the hub.
    Which version of BlackBerry Hub+ Services? Which version of BBM?
    02-13-19 11:15 AM
  10. VictorRight's Avatar
    Which version of BlackBerry Hub+ Services? Which version of BBM?
    BBM Version 3.3.20.74
    Hub + services. Not sure where to find the version
    02-14-19 03:07 AM
  11. LiamQ's Avatar
    BBM Version 3.3.20.74
    Hub + services. Not sure where to find the version
    Settings - Apps & notifications - See all apps - BlackBerry Hub+ Services. The version is at the very bottom there.
    02-14-19 05:28 AM
  12. BBuso77's Avatar
    Which version of BlackBerry Hub+ Services? Which version of BBM?

    (Some users are on beta versions, and that can make a significant difference.)
    Yes, I am on the Beta version.
    Attached Thumbnails BBM not showing in Hub-1548987.jpg  
    02-14-19 11:38 AM
  13. RK_BB's Avatar
    The interesting thing is that the red asterisk shows in Hub with a new BBM message though the message doesn't show in the list...
    02-17-19 05:16 PM
  14. tthieman's Avatar
    The interesting thing is that the red asterisk shows in Hub with a new BBM message though the message doesn't show in the list...
    Yes that's exactly what is happening to me. I get the sound notification but nothing in Hub. Once I open message in BBM the read message shows up in Hub.
    02-17-19 05:32 PM
  15. tjsberry's Avatar
    This is happening on both mine and my wife's motion after latest updates. The received message does not show in the hub until I open it first in BBM application. Then if I go back to the Hub I can now see the read message. No issues with Sent messages.
    03-04-19 02:54 PM
  16. LiamQ's Avatar
    This is happening on both mine and my wife's motion after latest updates. The received message does not show in the hub until I open it first in BBM application. Then if I go back to the Hub I can now see the read message. No issues with Sent messages.
    Which version of BlackBerry Hub+ Services are you using? Which version of BBM?
    03-04-19 03:34 PM
  17. tjsberry's Avatar
    Which version of BlackBerry Hub+ Services are you using? Which version of BBM?
    Hub+ services: 1.6.2.53586
    BBM: 3.3.20.74
    03-04-19 04:24 PM
  18. eternal amateur's Avatar
    BBM doesn't show up in my Hub at all since the update. What's up with that?
    03-09-19 02:16 PM
  19. Michael J Duffy's Avatar
    BBM doesn't show up in my Hub at all since the update. What's up with that?
    I'm not sure, but I'm glad that I'm not the only one.
    03-10-19 09:35 PM
  20. boliver101's Avatar
    sounds like there is a number of people with this problem. Is there a solution?

    I am running BBM V3.3.21.78, Hub services V1.6.2.53586 on a BlackBerry Key one.
    04-04-19 01:05 PM

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