[Doc Dre]

My blackberry evolve not connecting to the class 5 radio band. How to fix

[Chuck Finley69]

My blackberry evolve not connecting to the class 5 radio band. How to fix

Have you tried a 32 second reboot

[Doc Dre]

Yea I have

[Chuck Finley69]

Yea I have

Where are you located?

[Doc Dre]

I'm located in Jamaica .
I used to connect to the 4g .not everywhere tho ...now I'm only getting E

[Chuck Finley69]

I'm located in Jamaica .
I used to connect to the 4g .not everywhere tho ...now I'm only getting E

I’m speculating that your problem is the Evolve itself wasn’t ever intended for your region. It wasn’t really future optimized for your carrier or region. If you were to use your Evolve as intended, you’d find it just fine over there, just not where you’re located.

[Doc Dre]

It used to connect where I'm located now at present but not anymore. I wondering its a hardware problem.

[Doc Dre]

Anyone can show a screen shot of there BlackBerry evolve radio band mode settings...need to compare with mine

[Chuck Finley69]

It used to connect where I'm located now at present but not anymore. I wondering its a hardware problem.

Your carrier may have upgraded networks. It’s a common problem with devices that aren’t fully compatible and intended for use in a specific region. It sounds like you simply lost some compatible 4G and/or LTE bands due to a carrier upgrade.

What are your network settings currently set at?

[Doc Dre]

My networks settings set at 4g

[Chuck Finley69]

My networks settings set at 4g

Have you tried 3g/2g ?

[Doc Dre]

This is my current settings

[Doc Dre]

Never get 3g .....only the 2g and the 4g was working now I'm only getting the 2g only

[Doc Dre]

This is the radio band modes

[Chuck Finley69]

Sounds like from what I read over last few minutes is that infrastructure has been experiencing some down issues from theft, vandalism and required upgrades. Since you’re already using a device that’s most likely missing bands, you probably don’t have all the redundant 4g bands to fall back on. As repairs or upgrades are completed, you may regain 4g or you may not. I’d suggest contacting your carrier for information on your specific area problems.

The problem you’re describing is very common in areas like USA and why Evolve wasn’t good choice for certain geographic regions and reasons.

[Doc Dre]

Ok thanks for the information.

[Doc Dre]

Can someone send or show and screen shot of the radio bands in the Phone Information settings for the evolve