1. Doc Dre's Avatar
    My blackberry evolve not connecting to the class 5 radio band. How to fix
    12-10-19 11:02 PM
  2. Chuck Finley69's Avatar
    My blackberry evolve not connecting to the class 5 radio band. How to fix
    Have you tried a 32 second reboot
    12-11-19 07:01 AM
  3. Doc Dre's Avatar
    Yea I have
    12-11-19 08:21 AM
  4. Chuck Finley69's Avatar
    Yea I have
    Where are you located?
    12-11-19 11:42 AM
  5. Doc Dre's Avatar
    I'm located in Jamaica .
    I used to connect to the 4g .not everywhere tho ...now I'm only getting E
    12-11-19 12:25 PM
  6. Chuck Finley69's Avatar
    I'm located in Jamaica .
    I used to connect to the 4g .not everywhere tho ...now I'm only getting E
    I’m speculating that your problem is the Evolve itself wasn’t ever intended for your region. It wasn’t really future optimized for your carrier or region. If you were to use your Evolve as intended, you’d find it just fine over there, just not where you’re located.
    12-11-19 01:15 PM
  7. Doc Dre's Avatar
    It used to connect where I'm located now at present but not anymore. I wondering its a hardware problem.
    12-11-19 01:41 PM
  8. Doc Dre's Avatar
    Anyone can show a screen shot of there BlackBerry evolve radio band mode settings...need to compare with mine
    12-11-19 01:44 PM
  9. Chuck Finley69's Avatar
    It used to connect where I'm located now at present but not anymore. I wondering its a hardware problem.
    Your carrier may have upgraded networks. It’s a common problem with devices that aren’t fully compatible and intended for use in a specific region. It sounds like you simply lost some compatible 4G and/or LTE bands due to a carrier upgrade.

    What are your network settings currently set at?
    12-11-19 01:51 PM
  10. Doc Dre's Avatar
    My networks settings set at 4g
    12-11-19 01:55 PM
  11. Chuck Finley69's Avatar
    My networks settings set at 4g
    Have you tried 3g/2g ?
    12-11-19 01:57 PM
  12. Doc Dre's Avatar
    This is my current settings
    Attached Thumbnails Blackberry evolve class 5 radio band not connecting-screenshot_20191211-135632.jpg  
    12-11-19 01:58 PM
  13. Doc Dre's Avatar
    Never get 3g .....only the 2g and the 4g was working now I'm only getting the 2g only
    12-11-19 02:00 PM
  14. Doc Dre's Avatar
    This is the radio band modes
    Attached Thumbnails Blackberry evolve class 5 radio band not connecting-screenshot_20191211-134222.jpg  
    12-11-19 02:03 PM
  15. Chuck Finley69's Avatar
    Sounds like from what I read over last few minutes is that infrastructure has been experiencing some down issues from theft, vandalism and required upgrades. Since you’re already using a device that’s most likely missing bands, you probably don’t have all the redundant 4g bands to fall back on. As repairs or upgrades are completed, you may regain 4g or you may not. I’d suggest contacting your carrier for information on your specific area problems.

    The problem you’re describing is very common in areas like USA and why Evolve wasn’t good choice for certain geographic regions and reasons.
    Last edited by Chuck Finley69; 12-22-19 at 11:55 AM.
    12-11-19 02:10 PM
  16. Doc Dre's Avatar
    Ok thanks for the information.
    12-11-19 05:27 PM
  17. Doc Dre's Avatar
    Can someone send or show and screen shot of the radio bands in the Phone Information settings for the evolve
    12-22-19 09:52 AM

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