01-24-18 02:28 PM
57 123
tools
  1. Lies1963's Avatar
    It is the latest Security-update, I never had this problem before.
    09-05-17 12:39 PM
  2. kidying's Avatar
    It is the latest Security-update, I never had this problem before.
    I'm also getting this. I even did a factory wipe, no account set up on the device, just Wi-Fi and still got it.
    anon(8679041) likes this.
    09-05-17 12:56 PM
  3. kidying's Avatar
    I think they pulled the update, it's now saying my phone is up to date on the June patch
    09-05-17 01:30 PM
  4. kkpater's Avatar
    My DTEK60 also having this problem, and other collegues too.
    Netherlands.
    09-05-17 01:41 PM
  5. Lies1963's Avatar
    Ok, well, anyway, we now have hidden the failure-message with the help of "google play services". But this does not solve the problem unfortunately.... (Netherlands also )
    09-05-17 01:57 PM
  6. Lies1963's Avatar
    Thanks for your replies anyway, I am curious if/when a working update will be available...
    09-05-17 01:59 PM
  7. tubularbell's Avatar
    Ok, well, anyway, we now have hidden the failure-message with the help of "google play services". But this does not solve the problem unfortunately.... (Netherlands also )
    Hoi Lies, hoe krijg je die melding weg? Ik heb precies hetzelfde probleem.
    09-05-17 02:05 PM
  8. conite's Avatar
    No sweat. Just run the May autoloader, and then let it update again.

    /blackberry-dtek60-f457/blackberry-dtek60-autoloader-1089926/
    nvsfg likes this.
    09-05-17 02:16 PM
  9. peterbunny's Avatar
    I am having this problem in singapore too. Anyway managed to solve this issue?
    09-05-17 09:23 PM
  10. Lies1963's Avatar
    ik antwoord je vanavond ff, moet nu naar mn werk...., maar zie ook onderstaande verdere reacties (moet ik ook nog ff lezen)...
    09-05-17 11:59 PM
  11. Lies1963's Avatar
    Conite, thnks, I will try your solution this evening.... now I have to go (work), Tubulabell end Peter Bunny, see the answer above , perhaps try that possible solution?
    tubularbell likes this.
    09-06-17 12:04 AM
  12. tubularbell's Avatar
    Conite, thnks, I will try your solution this evening.... now I have to go (work), Tubulabell end Peter Bunny, see the answer above , perhaps try that possible solution?
    I answered Conite already that I'll wait some days for BlackBerry to come up with a solution. Sure appreciate the help he's offering.
    09-06-17 12:05 AM
  13. peterbunny's Avatar
    Thanks conite and Lies1963!
    Alright will try it after work too. Do update here.
    09-06-17 12:56 AM
  14. nielsthorsen's Avatar
    My update allso failed and I will wait for a solution from BB. In the meanwhile is there a way to hide or shut down the notification.
    09-06-17 01:07 AM
  15. Noordenneonline's Avatar
    Hoi Lies, hoe krijg je die melding weg? Ik heb precies hetzelfde probleem.
    Ben ik ook benieuwd naar! Thanks in advance!
    09-06-17 01:10 AM
  16. FKhyber's Avatar
    I have the same problem as well.
    09-06-17 01:27 AM
  17. royster86's Avatar
    To his the notification I found that you can long tap the notification, and when Google Play Services shows up hit the i icon. then turn on block notifications. you can either leave it off, or toggle it back on. If you toggle it back on, it hides it temporarily (I'm assuming until the device next checks in).

    Or I think I found if you attempt to download and then pause the download half way, it also hides it.
    tubularbell and CDM76 like this.
    09-06-17 02:43 AM
  18. tubularbell's Avatar
    See Post #17 in this thread.
    My update allso failed and I will wait for a solution from BB. In the meanwhile is there a way to hide or shut down the notification.
    Ben ik ook benieuwd naar! Thanks in advance!
    09-06-17 03:01 AM
  19. Martyn Herriott's Avatar
    I am in the UK. My DTEK50 has updated with the August security update! My DTEK60 only downloads 20% of the August security update then reboots and after 20% you have the dead android with 'Error'. Two reboots and the phone is back to the June download. This is the first issue with updates; however, it is frustrating; therefore, hopefullu it will be sorted (very) soon. Thank you to royster86 on hiding the icon. :-))
    09-06-17 04:28 AM
  20. Benbb10qnx's Avatar
    It is known issue and I have created a support case.
    Martyn Herriott likes this.
    09-06-17 05:55 AM
  21. PAUL LAVER's Avatar
    I am getting this as well on my DETK60 (UK) update available verification failed ? As a result it now says 'the inegrity of the operating system is compromised' do a factory reset...... do we wait for a solution from BB first ?
    09-06-17 06:00 AM
  22. JJonPB's Avatar
    No sweat. Just run the May autoloader, and then let it update again.

    /blackberry-dtek60-f457/blackberry-dtek60-autoloader-1089926/
    ... and be forced to rebuild the phone again? I went through this painful experience back in August (no, Google Drive backup doesn't do the entire job for you). Not looking forward to doing this again!
    09-06-17 06:06 AM
  23. Martyn Herriott's Avatar
    That's excellent and let us hope the issue can be solved soon. :-))
    09-06-17 06:56 AM
  24. PAUL LAVER's Avatar
    If we do a factory reset i presume google drive only backs up contacts and numbers but all the apps need to be put back on ?
    09-06-17 07:24 AM
  25. conite's Avatar
    If we do a factory reset i presume google drive only backs up contacts and numbers but all the apps need to be put back on ?
    Google will put them back on, but only a portion of them will have their settings restored.
    PAUL LAVER likes this.
    09-06-17 07:28 AM
57 123

Similar Threads

  1. What I would like to see in the KEYtwo (Hardware Wise)
    By AmritD in forum General BlackBerry Discussion
    Replies: 65
    Last Post: 09-24-17, 04:56 PM
  2. Received my KEYone from AT&T
    By M_Ward in forum BlackBerry KEYone
    Replies: 76
    Last Post: 09-16-17, 05:19 PM
  3. Unable to open APK
    By yurileigh in forum BlackBerry 10 OS
    Replies: 9
    Last Post: 09-09-17, 08:16 AM
  4. Replies: 1
    Last Post: 09-07-17, 11:49 AM
  5. What I would like to see on the KEYtwo (Software wise)
    By AmritD in forum General BlackBerry Discussion
    Replies: 1
    Last Post: 09-07-17, 07:57 AM
LINK TO POST COPIED TO CLIPBOARD