Just follow the update instructions.
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Just follow the update instructions.
"Follow the instructions" accomplishes nothing. I keep getting notifications for the update but it always fails with a "verification" error. Why BlackBerry hasn't solved this yet is beyond me. It is extremely frustrating since I bought this phone thinking I would get regular monthly updates. This isn't happening, is it?
disable goggle play service then update your dtek60 then enable gpservice
Unable to install System Update on BlackBerry powered by Android Smartphone
Article Number: 000046990 | First Published: December 07, 2017 | Last Modified: December 20, 2017 | Type: Support
Environment
DTEK50
DTEK60
PRIV
Issue Tracking
Overview
In some cases the available update will not install. A message Waiting for Wi-Fi or Verification Failed will be presented to the user on the update screen
Cause
Resolution
Workaround
Uninstall Google Play Services updates
Go to Settings
Select Apps
Select Google Play Services
Select the right top menu (three dots)
Select Uninstall Updates
Check for updates following the steps here
NOTE: If you receive the error "Can't uninstall because this package is an active device administrator" follow these steps
Select MANAGE DEVICE ADMINISTRATORS at the bottom of the error message screen
De-select Android Device Manager or Find My Device (NOTE:It may be required to De-select other consumer applications until Google Play Services updates can be uninstalled)
Select Deactivate
Select the right top menu (three dots) on the Google Play services screen
Select Uninstall updates
Check for updates following the steps here
After the update is complete the notification tray will notify to update Google Play services
Select on of these notifications
Select Update on Google Play services
Go to Settings
Select Security
Select Device Administrators
Select Android Device Manager or Find My Device(Note: If other consumer applications were Deactivated follow the same steps to Activate)
Select Activate
Unable to install System Update on BlackBerry powered by Android Smartphone
This solved the issue for me.