02-13-17 12:14 PM
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  1. securityboy's Avatar
    securityboy
    After installing a digital email cert from a CA it doesn't appear in Trusted Credentials / User. I have all the relevant CA root certs installed. Any ideas?
    02-13-17 05:52 AM
  2. tickerguy's Avatar
    tickerguy
    It doesn't show up under the system store, but it's there. Go into the Hub->ExchangeAccount (whichever one you're going to use)->Secure Email and it should show up in there. If it doesn't install it from there.

    The system-level display only shows CAs. I know it's confusing, but that's Android for you...Unable to install S/MIME digital certificates-2017-02-13-13.52.41.jpg
    zephyr613 likes this.
    02-13-17 07:54 AM
  3. zephyr613's Avatar
    zephyr613
    Trusted Member
    Champion
    Originally Posted by tickerguy
    It doesn't show up under the system store, but it's there. Go into the Hub->ExchangeAccount (whichever one you're going to use)->Secure Email and it should show up in there. If it doesn't install it from there.

    The system-level display only shows CAs. I know it's confusing, but that's Android for you...Click image for larger version.  Name: 2017-02-13 13.52.41.jpg  Views: 34  Size: 82.1 KB  ID: 417368
    Kudos
    02-13-17 08:05 AM
  4. securityboy's Avatar
    securityboy
    Thanks for the clarification. I don't have an exchange account as I only use IMAP thus I cannot see the Secure Email setting.
    02-13-17 09:49 AM
  5. tickerguy's Avatar
    tickerguy
    S/MIME does not work on IMAP accounts.

    The reason has to do with how Exchange handles attachments (they're offered and indexed individually.) I've long argued that BlackBerry ought to do the work to allow S/MIME on IMAP but it has been a limitation going back to BB10 and when they did the Hub for Android they didn't change it.
    02-13-17 11:23 AM
  6. securityboy's Avatar
    securityboy
    Thanks for the clarity. I did use S/MIME for IMAP on BB10 but you've confirmed my research regards this not working on Android.
    02-13-17 12:14 PM
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