1. aspen4404's Avatar
    Been experiencing really bad problems with my text messages for the past since last Friday. All the the previous information sent between myself and the other person is no longer visible to me.

    To make sure it was not an AT&T issue, I checked the other side of the message conversations on my husbands phone and also on my brother's phone (he has Verizon). Neither, are experiencing this problem, and they have the complete text message history between me and them on both of their phones, which are both android (not blackberry). Therefore, I have concluded that this is strictly a DTEK60 malfunction. This is a really big deal for me, what is happening? Please let me know how to solve this problem ASAP, otherwise I want a complete refund because this phone is junk for me right now.
    12-12-16 10:16 AM
  2. ray689's Avatar
    Are you using the stock SMS app? I use textra and have the stock app disabled and not having any issues.
    12-12-16 10:17 AM
  3. bb624's Avatar
    I use textra and test convo's are there until I delete them.
    12-12-16 03:16 PM
  4. bb624's Avatar
    Also, my text convo's are attached to the contact in the contact app.
    12-12-16 03:18 PM
  5. jlinc's Avatar
    I use the stock messaging app and have not had the issue you are describing. It is working fine for me.
    12-12-16 04:15 PM

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