1. amer bolbol1's Avatar
    Anyone have this problem? While I'm on the phone and the phone is on my ear obviously, the screen turns on by itself and starts closing calls and muting the call. Usually when I have the phone to my ear and holding with my shoulder. It's like the angle doesn't support that and the screen turns on. Please someone try it and see the margin of error is super small.
    11-03-16 11:18 AM
  2. amer bolbol1's Avatar
    Just tried it again, the phone needs to be super close to your ear, like touching it, if you move a little back or tilt it the screens turns on. So annoying
    11-03-16 11:23 AM
  3. mryan55's Avatar
    Yes, I have noticed the same behavior on mine.
    11-03-16 11:46 AM
  4. amer bolbol1's Avatar
    That's a stupid behaviour on a flagship device
    11-03-16 12:33 PM
  5. mryan55's Avatar
    In my case I feel like I have to have the phone pushed right up to my ear and my ear covering up a significant amount of it for the sensor to work well.
    11-03-16 12:36 PM
  6. amer bolbol1's Avatar
    Cmon BlackBerry or alcatel. Im in my phone most of the time during my job. If there is no fix for this I will need another phone. Every call I have gets muted or I close by accident. ******* helllll
    11-03-16 01:03 PM
  7. amer bolbol1's Avatar
    Can someone report this somehow to the BlackBerry employees here? Bla1ze?
    11-03-16 01:05 PM
  8. amer bolbol1's Avatar
    Any update on this serious issue? Apparently many people have it.
    11-06-16 11:15 AM

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