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  1. moonflyer's Avatar
    As you may check in the topic nearby ("May Update is HERE!") the May update suddenly got installation failures on a lot of BBA100-2 version of the device...

    Can anyone from the officials confirm that the update is equally well applied on both BBA100-1 and BBA100-2?

    Regardless my various attempts to find a workaround, on my BBA100-2 I managed to get ONLY the error picture at reboot time with Android robot laying down with stomach opened and some error sign.
    05-16-18 08:05 PM
  2. conite's Avatar
    What OS build were you coming from?
    05-16-18 08:57 PM
  3. tubularbell's Avatar
    What OS build were you coming from?
    I have the same issue. My current build is AAW609.
    05-16-18 09:08 PM
  4. leslielim02's Avatar
    bba100-2 got the dead android lying on floor with tummy open.. tried 3-4 times with the earlier method ie Uninstall Google Play service etc still got a dead android. can't update...
    05-16-18 09:47 PM
  5. wmatsura's Avatar
    Same here..
    Current build AAW609
    Model BBA100-2
    PRD-63040-038

    P.S.: After the error and rebooting the phone, the update system panel shows "confirmation problem" in the bottom of the screen
    Last edited by wmatsura; 05-16-18 at 10:06 PM.
    05-16-18 09:50 PM
  6. rdsekar76's Avatar
    Same error for me too
    From India
    BBA100-2
    Build AAW609
    05-16-18 11:24 PM
  7. thurask's Avatar
    Crossposting from another thread:

    If anyone has a BBA100-2 and can't get the update to install, could you check logcat logs for the download URL for the OTA file? Look for the line containing "DownloadAttempt: mUrl is". If it's not there, keep logcat running while checking for updates.
    Laura Knotek likes this.
    05-17-18 12:22 AM
  8. moonflyer's Avatar
    What OS build were you coming from?
    Here is my current ”About phone" screenshot.
    Attached Thumbnails Probably VERY BIG problem with May update for BBA100-2!-6979.jpg  
    05-17-18 05:12 AM
  9. anacomp's Avatar
    My DTEK60 has the identical issue and is the same build as yours Moonflyer. Tried many times and uninstalling Google Play Services has no effect. The update tries to install after downloading but after a few minutes the little logo appears with the word Error under it. I have to power cycle at that point to get the phone back to life.
    05-17-18 03:25 PM
  10. moonflyer's Avatar
    Somehow an n-th (n is big :-) ) attempt without any workarounds applied worked just fine . I am now on May update.
    05-17-18 08:25 PM
  11. wmatsura's Avatar
    So, the update went through today, but I had to do the GPS workaround
    05-17-18 11:00 PM
  12. mellowjellow's Avatar
    I had update notification gone for a while and it went through smoothly next time I got it
    05-18-18 01:29 AM
  13. leslielim02's Avatar
    bba100-2 got the dead android lying on floor with tummy open.. tried 3-4 times with the earlier method ie Uninstall Google Play service etc still got a dead android. can't update...
    Went to settings n check update latest software. Prompted there is update and managed to update without issue now. Updated as 5 May 2018. All's good.
    05-18-18 03:31 AM
  14. manish bharwad's Avatar
    838740754 punjabhai kalabhai bharwad 28/03/2014 815-21 h 03/2018 6956 1 157.00 7113
    06-14-18 06:09 AM
  15. manish bharwad's Avatar
    NA3661% 3:36 p.m.

    About phone

    System update

    Status
    Phone number, signal, etc.

    Legal information

    Regulatory approvals

    Regulatory information

    Model number
    BBA100-2

    Android version
    6.0.1

    Android security patch level
    6 November 2017

    Baseband version
    MSM8996.LA.1.0.1.c3-01031-STD.

    a. OO
    06-14-18 06:17 AM
  16. Neil955i's Avatar
    Went to settings n check update latest software. Prompted there is update and managed to update without issue now. Updated as 5 May 2018. All's good.
    You're lucky. I'm a UK-based user and have tried the posted work arounds, but with no joy so far.
    07-12-18 10:29 AM

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