i got locked out i forgot my pin, reset the phone but it still brings me to a black screen to enter pin
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i got locked out i forgot my pin, reset the phone but it still brings me to a black screen to enter pin
Go to Google website, do you remember your Google account password? Sign in from there and change your pin
yea i did reset it from there too, but now it says lost location and last contact with phone, before that i reset it it and nothing happened
wait sorry, im trying again now, but how do i reset pin from there?
update: it says location lost and the time see, but now showing options to erase ring and lock
I had the same problem with my Dtek50 .
You won't be able to reset your password with the help of Google account manager or any other Google service.
Since blackberry wants Dteks to be the most secure phones on the market, they disabled this feature.
Basically, you need to fully erase the OS from your device and install a brand new copy. That's the only way to use your dtek60 again.
Here is what to do:
You need to get the autoloader from this official bb website:
http://ca.blackberry.com/content/bla...OS-Reload.html
Find the file that fits your dtek60's model number and follow the process described ....
You need a computer (works on Mac as well)
I hope it will help you :)
Are we talking phone pin or SIM pin?
Posted via CB10
Thank you all! I got it. I am not sure what happened, but I can swear that i did have the correct pin, but anyways lesson learned. thank you again!
It was exactly the same with me when I forgot my pin. I swear, I knew it 100% , dtek50 just didn't accept it ! That's kind of weird.....