1. nathan62969's Avatar
    My PC and Mac could access my PRIV storage fine, but now only my Mac can access my DTEK60. Have USB drivers from BB installed on both my PC and Mac, but every time I connect via USB to my PC I can access my phone and click to both internal storage and sd card, but no folders or files are shown or can be accessed beyond that (can't even copy anything to either storage). Yes, I try File Transfers, Photo Transfer, and MIDI in the drop-down notification, but nothing works... And I un/re-installed the usb driver, to no avail...

    Anyone with suggestions, please?
    01-22-17 11:48 PM
  2. jaydee5799's Avatar
    use wifi file transfer app. it sees the whole phone
    01-23-17 05:42 AM
  3. Freakster1's Avatar
    Also try the USB cable that came with your dtek60. I had this exact same problem with my priv so one day just for the heck of it I took my unused priv cable out of the box, attached my phone to my pc with it and it worked! Before that I just had an older cable hanging out of my tower....
    01-25-17 08:29 PM
  4. nathan62969's Avatar
    Also try the USB cable that came with your dtek60. I had this exact same problem with my priv so one day just for the heck of it I took my unused priv cable out of the box, attached my phone to my pc with it and it worked! Before that I just had an older cable hanging out of my tower....
    Thank you for suggestion - I did that (as the only USB-C cable I have came with my DTEK60) but no solution.
    01-25-17 09:04 PM
  5. Kerrstar's Avatar
    I think it has something to do with how your card is set up. I also couldn't read my SD card because it was set as internal storage. I changed this to external and could read everything. Same problem with my wife's LG phone.
    01-30-17 03:14 AM

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