1. jmalaugh@aviagen.com's Avatar
    My DTEK60 has thrown a wobbly. Shortcut swipes don't work, I have no productivity tab, no recent apps , double swipe from top does nothing. I can hardly use it.

    Started shortly after installing Firefox to allow me to upload pictures to my wife's Facebook as I am already using the FB app for my own account. It asked for Draw Over permissions but I couldn't get it to work.

    It ran fine until the battery got low and it shut down. Hasn't been quite the same since!

    It exhibits the same behaviour in safe mode.

    I uninstallled Firefox but no joy.

    I would call for tech support but I am traveling abroad and many time zones away.

    All suggestions welcome, and thanks in advance.
    12-11-16 06:40 AM
  2. jaydee5799's Avatar
    have you rebooted it a couple of times? Is it charged fully? You should top off the battery at every chance. these phones should be draining until empty if at all possible
    12-11-16 07:24 AM
  3. jmalaugh@aviagen.com's Avatar
    Yes rebooted many times, including hard battery pull equivalent.
    I can't even get to the home screen to switch between apps!
    12-11-16 02:30 PM

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