1. tonythecanuck's Avatar
    The May update he's disabled my Fingerprint scanner. It no longer works.
    05-13-17 07:52 AM
  2. conite's Avatar
    Hold down the power button for 32 seconds.
    05-13-17 08:10 AM
  3. tonythecanuck's Avatar
    Hold down the power button for 32 seconds.
    OK, thanks, that worked. How did you know that? And why 32 seconds?
    05-13-17 08:20 AM
  4. conite's Avatar
    OK, thanks, that worked. How did you know that? And why 32 seconds?
    Ancient Chinese secret.
    00stryder and asiayeah like this.
    05-13-17 08:21 AM
  5. SlcCorrado's Avatar
    Ancient Chinese secret.
    Is that the name of the store where you met a person that told you about the 32 second reboot?
    tonythecanuck likes this.
    05-13-17 08:43 AM
  6. Pinot2015's Avatar
    OK, thanks, that worked. How did you know that? And why 32 seconds?
    Holding down for 32 seconds does a power reset of the phone. (Not a factory reset) Basically cleans it and resets it to the way it should be.
    05-13-17 10:21 AM
  7. tonythecanuck's Avatar
    Holding down for 32 seconds does a power reset of the phone. (Not a factory reset) Basically cleans it and resets it to the way it should be.
    OK, thanks very much! It worked! ๐Ÿ˜€๐Ÿ˜‰
    05-13-17 10:27 AM
  8. CDN_Brat's Avatar
    Just a simple reboot fixed this issue for me.. But it was definitely concerning after the may update until the reboot.
    05-13-17 08:04 PM

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