1. HondaS2K's Avatar
    The IMEI number that is shown on the phone decal that came with the phone is not the same as the IMEI shown in About Phone/Status/IMEI information - which is one digit shorter. My phone stopped working on the AT&T cellular network today and the AT&T store tech had never seen this before. He provided me with a new SIM card and the phone showed an error message. "AT&T has no know provisioning website".

    If anyone else out there has an IMEI discrepancy I would appreciate hearing from you.
    11-20-16 05:26 PM
  2. BB-JAM215's Avatar
    The extra (15th) digit in the IMEI number is just a checksum digit and can be ignored.
    11-20-16 05:36 PM
  3. tonythecanuck's Avatar
    The IMEI number that is shown on the phone decal that came with the phone is not the same as the IMEI shown in About Phone/Status/IMEI information - which is one digit shorter. My phone stopped working on the AT&T cellular network today and the AT&T store tech had never seen this before. He provided me with a new SIM card and the phone showed an error message. "AT&T has no know provisioning website".

    If anyone else out there has an IMEI discrepancy I would appreciate hearing from you.
    Note that generally speaking, if a carrier rejects an IMEI number, it is because the device is still registered to a different purchaser who perhaps returned the phone or didn't pay his/her phone bill. Worst case scenario: the IMEI doesn't work because it was cancelled because the device was stolen.
    11-20-16 07:16 PM
  4. tickerguy's Avatar
    The message is correct and the box has the full number with the checksum but that last digit isn't needed.
    11-20-16 07:43 PM

Similar Threads

  1. Replies: 10
    Last Post: 11-22-16, 06:18 PM
  2. Why is my DTEK60 uninstalling apps?
    By CrackBerry Question in forum Ask a Question
    Replies: 2
    Last Post: 11-20-16, 07:15 PM
  3. How to access Internal Storage from PC on PRIV
    By CrackBerry Question in forum Ask a Question
    Replies: 0
    Last Post: 11-20-16, 05:07 PM
  4. Cannot access Internal Storage from PC on PRIV
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 11-20-16, 04:40 PM
  5. DTEK60 review by the South China Morning Post
    By blackburberry in forum BlackBerry DTEK60
    Replies: 0
    Last Post: 11-20-16, 01:47 PM
LINK TO POST COPIED TO CLIPBOARD