When checking data usage on my dtek60, hub services has used close to 12gb of data in 30 days.
Is there a bug or some setting I can change?
All apps are up to date.
I don't receive or send more than 10 emails per day and most don't have attachments. There is a bug or a setting causing the app to excessively use data.
It was off before and I turned it on today. So it should be restricting data now and it seems to have solved the issue but from memory it's always been off so something has changed since March 14 to allow more data to be used.
I've narrowed the issue down to my MS exchange emails. I've shut down email from MS exchange but left on MS exchange calender, notes, contacts and my Gmail and Hotmail accounts and now doesn't seem to chew through data. The moment I turn on ms exchange email, it chews through data at a very fast rate. Any idea what could be causing this?
I've narrowed the issue down to my MS exchange emails. I've shut down email from MS exchange but left on MS exchange calender, notes, contacts and my Gmail and Hotmail accounts and now doesn't seem to chew through data. The moment I turn on ms exchange email, it chews through data at a very fast rate. Any idea what could be causing this?
I've narrowed the issue down to my MS exchange emails. I've shut down email from MS exchange but left on MS exchange calender, notes, contacts and my Gmail and Hotmail accounts and now doesn't seem to chew through data. The moment I turn on ms exchange email, it chews through data at a very fast rate. Any idea what could be causing this?
Your exchange server's index (on the server end) may be corrupt. Contact whoever runs it and have them rebuild the indices for your email account.
Exchange keeps a log on the server of what you've got. If that gets scrambled the server can think the phone doesn't have what it has already sent and will re-send it -- forever, quite possibly.
Exchange is a beast when it gets cranky but when it happens it's usually on the server side.
Thanks for the advice. Before I called them I thought I'd try removing the ms exchange account and reinstalling the account. Seems to have done the trick! Don't know why I didn't try this before.
Removing the account forced a full resync, and might have resulted in the other end reindexing everything.... sounds like wherever the corruption was it's gone. Betcha it was on the server side though. :-)