1. antonrr's Avatar
    I have a DTEK60 that's asking me to enter the previous owner's Google account on it to set it up.

    I bought it on eBay and I read online this is a new security thing to prevent people from stealing phones.

    The previous owner says he singed out of his account.

    Is there a setting he needs to turn off? He said he doesn't have 2-factor authentication on?

    03-02-17 12:20 PM
  2. Bla1ze's Avatar
    Factory Reset Protection.

    Factory Reset Protection: what you need to know | Android Central

    If you've forgotten to turn off FRP and sent a phone to someone else, you'll likely need to help them get it setup. This means giving them access to your Google account password. Do that while you're talking to them, and as soon as they are done you'll want to reset your account password. This sounds sketchy, but be a good seller and do the right thing. Then change that password ASAP because you never want anyone else to have your Google password. I'm sure you can see why disabling FRP before you send a phone off to someone else is a much better solution.
    03-02-17 12:30 PM
  3. antonrr's Avatar
    Wow. Thank you!

    Posted via CB10
    03-02-17 03:45 PM

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