1. kaltsil's Avatar
    Dear All.
    I recently switched from my Q10 to Dtek60.
    I just love the phone, but after one week of usage and not any problems, I now face overheating just by browsing, or using whatsapp for just 5 min time!
    I have no game apps installed, or anything heavy like this, but I face serious problem.
    Is that common? I have only found here guys that face this due to gaming, but with common light usage?..
    P,ease help. Is there something I could do? Should I try to use any so called cooling apps, or should I bring it back to the store?.??
    08-22-17 12:45 AM
  2. conite's Avatar
    Depends on what you mean by over heating.
    08-22-17 01:07 AM
  3. kaltsil's Avatar
    Thanks for replying in the first place. I mean really hot, around camera lens, and if I keep on using it, really difficult to keep in hand.
    I installed cool master app ( don't know if it's crap or not) and it said 38,3 degrees. Do you have any such experience? Is it dangerous ? Are there any tips to overcome this? Please note that I live in Greece and BBs are not that common here, so I had to buy from electronic store which imported it, but I don't know where from. Though I did the same with all my previous BBs and no problem has occured. I would appreciate any tip from you, since in my country there is no BB official "fixers" nor experienced ones
    08-22-17 02:34 AM
  4. kaltsil's Avatar
    P.s. this cooling app says that messenger, password keeper and instagram are the apps that run on the background and cause overheating
    08-22-17 02:36 AM
  5. kaltsil's Avatar
    And to cut a long story short, is there normal overheating and I should stop worrying? Sorry about the long post, just trying to make it easier for you, should you be kind enough to help me.
    08-22-17 02:39 AM
  6. mellowjellow's Avatar
    try to remove those apps and see if anything changes?
    08-22-17 03:46 AM
  7. kaltsil's Avatar
    If you mean insta, password keeper and messenger, i don't let anything running in the background for sure.
    08-22-17 03:58 AM
  8. conite's Avatar
    First off, the phone has overheat protection, and will throttle the cpu and give you a message if it's too hot.

    Second, this does seem strange that it's hot to the touch. Those apps shouldn't be causing this. Perhaps you may wish to consider a factory reset.
    08-22-17 07:24 AM

Similar Threads

  1. Recommended SD card type for DTEK60
    By offroadflow in forum BlackBerry DTEK60
    Replies: 13
    Last Post: 09-01-17, 02:28 PM
  2. Replies: 26
    Last Post: 08-22-17, 03:15 PM
  3. New Escape Games - 165
    By NsrAndroid games in forum More for your BlackBerry 10 Phone!
    Replies: 1
    Last Post: 08-21-17, 09:48 AM
  4. New Escape Games 163
    By NsrAndroid games in forum More for your BlackBerry 10 Phone!
    Replies: 0
    Last Post: 08-19-17, 02:51 AM
  5. Notification Sound Issue (KEYone and DTEK60)
    By edhdurham in forum BlackBerry KEYone
    Replies: 0
    Last Post: 08-18-17, 03:49 AM