1. punbb's Avatar
    With all the changes to BlackBerry I'm kind of confused as to who to call about getting some help with my phone. To make things more urgent, I just noticed that the tomorrow is the one year date since I ordered my dtek60 .

    I'm in Canada so you should I call for assistance? I read somewhere that crackberry was now doing support? Sorry but I'm m really confused about who to call.
    10-25-17 07:09 PM
  2. punbb's Avatar
    can someone please help? I have to get my phone fixed. the charging port is not working properly. thanks.
    10-25-17 07:35 PM
  3. nrussell18's Avatar
    can someone please help? I have to get my phone fixed. the charging port is not working properly. thanks.
    Email I used was help@blackberry.com. Hope you get your phone fixed.
    moonflyer likes this.
    10-25-17 07:41 PM
  4. punbb's Avatar
    much appreciated!
    10-25-17 07:43 PM
  5. double_fault's Avatar
    Try 1-877-255-2377 or https:// ca.blackberry.com/contact

    Posted via CB10
    10-25-17 09:52 PM
  6. conite's Avatar
    Start with:
    US/CAN – 855-556-2522

    You will probably get directed to www.blackberrymobile.com/ca/
    10-25-17 10:10 PM
  7. tonycanuck's Avatar
    With all the changes to BlackBerry I'm kind of confused as to who to call about getting some help with my phone. To make things more urgent, I just noticed that the tomorrow is the one year date since I ordered my dtek60 .

    I'm in Canada so you should I call for assistance? I read somewhere that crackberry was now doing support? Sorry but I'm m really confused about who to call.
    IN CANADA:

    You have to call BlackBerry Mobile Support (Alcatel) first to do some tests with an agent and to obtain a Fedex shipping label to mail it to the Alcatel SBE Repair Centre in Mississauga, Ontario, Canada.

    1) Blackberry Mobile (Alcatel)

    1 855-223-4034

    2) Once the Alcatel Repair Centre (SBE Canada Ltd) has your device, you can call:

    1-647-497-7725

    SBE Canada Ltd
    Blackberry Repair Centre (Alcatel)
    2300 Hogan Drive, Door 32
    Mississauga, Ontario, Canada
    L5N 0C8
    11-16-17 08:30 PM
  8. dennisetheridge902@gmail.com's Avatar
    Best of luck Brother
    11-16-17 08:49 PM

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