[coneng96]

contacted BlackBerry and got their response:
Thank you for this information. Please be informed that this issue is currently being investigated. I apologize for this inconvenience. ^KB

[punbb]

why the panic? omg, it's only a small update. the worst thing that's happened to me is I have a notifications on my phone that won't go away saying "couldn't instead system update". it's not really a big deal to me.

[slebdog]

I just ran the update now and it looks like it went through successful, but I think they actually just removed it, since my update level still shows Nov 6

[tickerguy]

Yeah, they yanked it..... it no longer shows as available.

[marc charbonneau]

same here. thought update went through. looks like they just removed it.

[wilkto]

Still on September update. Don't think I'll see another.

[RCM78]

Just be thankful that it didn't install and brick your phone. There was obviously a problem with the update and BB has pulled it and will re-release it shortly I'm sure. Restart your phone to get rid of the persistent "Update Available" notifications.

To all of those saying that BB clearly has no idea what they are doing simply because a minor patch didn't install, you should know that update problems are not isolated to Blackberry devices. I still have more faith in Blackberry devices than anything else on the market. Keep up the good work Blackberry!

[dustincarlton88]

Blackberry is working on the issue

[raxamillion]

Looks like it's been pulled, for the time being at least.

[Guchpee]

it is really annoying I have the same issue but @conite hope it is smooth with the KeyOne

[Guchpee]

it is really annoying I have the same issue but @conite hope it is smooth with the KeyOne

[conite]

it is really annoying I have the same issue but @conite hope it is smooth with the KeyOne

This issue is specific to the two DTEK devices.

[Gomark75]

And the update is back... but still fails lol.
GG

[Kelsteer]

Update available just popped up again after disappearing for a few days... and fails with the same "Verification Problem" it was failing with before. Sigh.

[coneng96]

same here LOL BlackBerry

[marc charbonneau]

same problem again. Verification problems. Couldn't update.

[slebdog]

same problem again. Verification problems. Couldn't update.

same for me

[ibpluto]

yup, me too... smh

[Mig Iver]

Thinking that the fix was in I just tried before checking this string. Verification error also.

[Chuck Finley69]

Uninstall the GPS updates. Deactivate "find my device." Then download and install updates.

This should help with either DTEK.

[Lucky7Phone]

Does it work after doing that?

[dbutch1976]

What is a "GPS update" and how to you uninstall it?

[mkatkinson]

"Should"? Have you or anyone else done this?

Please detail how ro uninstall GPS updates. Thanks.

[conite]

Both 50 and 60 updates work fine now.

[bestera]

GPS is a poor acronym for Google Play Services.

Regardless, I removed the "GPS" updates and disconnected the "Find my Device" during the prior, failed update but still had the "failed verification" error


I'm not going through the pain of above suggestion until a successfully update is reported.

What a PiTA.