1. silverbullet's Avatar
    My dad's dtek phone no longer has the quick settings come up when swipping twice down from the top.

    Does anyone know why?

    I have rebooted and did the 30 second power reboot and it still is missing.

    Can't seem to find any toggle settings to turn it back on.

    Only way to get to settings now is from the main menu.

    Thanks,
    11-10-17 02:43 PM
  2. mellowjellow's Avatar
    Post screenshot to actually understand what's missing and why ?
    11-11-17 04:02 AM
  3. silverbullet's Avatar
    how do you insert a photo?
    11-11-17 10:43 AM
  4. mellowjellow's Avatar
    select reply rather than typing in quick reply. you shall see attach option
    11-11-17 11:30 AM
  5. silverbullet's Avatar
    This is the screen that I can't get on my dad's phone. It shoukd come down with the second swipe from the top.
    Attached Thumbnails double swipe from top - no options available why?-370459.jpg  
    11-11-17 03:04 PM
  6. anon(10123624)'s Avatar
    Just a thought but is it possible he installed a different launcher?
    Go to settings click home and see what's listed.
    11-11-17 05:24 PM
  7. silverbullet's Avatar
    Just a thought but is it possible he installed a different launcher?
    Go to settings click home and see what's listed.
    Click on home??
    Doubtful it's a different launcher as my dad doesn't load anything - unless I load apps for him.
    11-11-17 07:49 PM
  8. AmritD's Avatar
    Just speculating, but it could be some app that is preventing this via accessibility settings?

    ClassicSQC100-1/10.3.3.2163
    11-11-17 08:53 PM
  9. mellowjellow's Avatar
    even swiping two fingers down doesn't gets you that options ?
    11-12-17 05:53 AM
  10. silverbullet's Avatar
    even swiping two fingers down doesn't gets you that options ?
    Just asked my dad to try.

    It still does not show even with the two finger swipe.

    It looks like the feature just disappeared! It's no longer there.
    11-12-17 03:49 PM
  11. mellowjellow's Avatar
    Maybe try turning on System tuner by long pressing the cog till the option gets added in main settings. Then try to edit tiles from there. Hope that works
    Last edited by mellowjellow; 11-13-17 at 12:23 AM.
    11-12-17 06:50 PM
  12. silverbullet's Avatar
    Maybe try turning on System tuner by long pressing the cog till the option gets added in main settings. Then try to edit tiles from there. Hope that works
    Could you please walk me through this step by step?

    I couldn't find the system tuner you mentioned.
    11-13-17 01:32 AM
  13. mellowjellow's Avatar
    can you see the cog wheel next to battery icon when you swipe down twice ? press it till the option gets activated , like 5-7 sec. then go to main setting , scroll down, you shall find it
    Last edited by mellowjellow; 11-13-17 at 03:26 AM.
    11-13-17 01:40 AM
  14. silverbullet's Avatar
    can you see the cog wheel next to battery icon when you swipe down twice ? press it till the option gets activated , like 5-7 sec. then go to main setting , scroll down, you shall find it
    That's the problem. Swiping down twice does not bring up cog! He only gets the first swipe.
    11-14-17 01:02 AM
  15. mellowjellow's Avatar
    That's the problem. Swiping down twice does not bring up cog! He only gets the first swipe.
    try entering guest mode with selecting profile like icon when you swipe down once. enter guest mode and see if you can get tiles . if yes then reboot and then switch back to main profile.
    11-14-17 01:11 AM
  16. mellowjellow's Avatar
    you can also go into guest mode from main settings incase the swiping don't work for u
    11-14-17 01:31 AM
  17. silverbullet's Avatar
    up give this a try when I see my dad next. hopefully it resolved the issue.
    11-14-17 11:10 AM
  18. mellowjellow's Avatar
    solved ?
    11-17-17 11:32 AM
  19. silverbullet's Avatar
    haven't been able to see my dad yet. maybe this weekend.
    11-18-17 01:50 PM

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