1. Arnold911's Avatar
    Just got my DTEK60 and love it! Moving from a OnePlus 3 which is a great device as well.

    I'm having with my Bluetooth headset, it has horrible reception and my customers say my voice goes goes in and out. I am using the same headset (LG HBS810) I used with my OnePlus which was perfect. Is anyone else having Bluetooth issues and / or a solution to correct this?

    Other than this the phone is great but I really need to fix this I'm on the phone hours per day.
    01-06-17 05:52 PM
  2. Willieray3's Avatar
    I'm having the same issue, turning off the wifi seems to help
    01-06-17 07:14 PM
  3. Arnold911's Avatar
    I'll give that a try, hopefully there will be a better answer for both of us.
    01-06-17 07:17 PM
  4. 20blackone00's Avatar
    If I'm on wifi and a Bluetooth headset people say I sound like a robot. As soon as I turn off wifi they say it goes away and sounds normal
    01-07-17 11:31 AM
  5. 20blackone00's Avatar
    Mine also restarts Bluetooth randomly all the time
    01-07-17 06:20 PM
  6. LuvULongTime's Avatar
    It shouldn't be like that. I used to have wi fi on all the time while using BT and never got a complaint about how I sounded. Mine did cut in and out tho occasionally.

    It sounds like you have a lemon. If you can still return the device, do it. Trust me when I say you don't want to deal with BlackBerry Support. Avoid them like the plague.

    Posted via CB10
    01-07-17 08:47 PM
  7. brian4591's Avatar
    I am also having Bluetooth issues withdrawal it cutting in and out all the time. Will try turning the wifi off test. I will also test repairing the device.
    02-04-17 03:21 PM

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