1. Caressa Madison's Avatar
    I installed & formatted a new memory card on my dtek50 b/c my internal memory was full. Now my email won't update cause it says "no storage available". Why won't my phone see the extra storage from my memory card?
    09-06-17 10:22 AM
  2. conite's Avatar
    How did you set up the memory card? Adoptable or Portable?

    The former acts like extended device memory, and the latter can be used as external storage for your media.
    09-06-17 10:25 AM
  3. Caressa Madison's Avatar
    When I put in my memory card that question was not asked. In fact, nothing popped up when I out it in. I did format it.
    09-06-17 02:22 PM
  4. conite's Avatar
    When I put in my memory card that question was not asked. In fact, nothing popped up when I out it in. I did format it.
    I think you blew by the question by accident. Try mounting and formatting again.
    09-06-17 02:28 PM
  5. Dunt Dunt Dunt's Avatar
    When I put in my memory card that question was not asked. In fact, nothing popped up when I out it in. I did format it.
    For email to be able to use it... you'll have to format it as Adoptable.

    Now if the phone is having problems with seeing the card... could try the https://play.google.com/store/apps/d...ry.exfat&hl=en driver.
    09-06-17 02:52 PM

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