1. Andrew Hosgood's Avatar
    Hi. I cannot cancel Priority only! It will not let me 'end now' Dtek50. How do I fix this please?
    05-17-18 10:29 AM
  2. coffee-turtle's Avatar
    Hi. I cannot cancel Priority only! It will not let me 'end now' Dtek50. How do I fix this please?
    What happens when you tap End Now?

    Have you checked your automatic rules?
    Settings + Sound + Do not disturb + Automatic rules
    (there could be one or more set that is overriding your manual changes)
    05-17-18 12:02 PM
  3. Andrew Hosgood's Avatar
    When I slide down front top of screen and Priority only appears ( in white) I press it and nothing happens. Also if I press volume control and it appears beneath volume level with end now, I touch that and nothing happens.
    05-17-18 02:49 PM
  4. jcbrunson's Avatar
    You fix it with the volume buttons. By moving the volume all the way up, then keep pressing the volume up button and watch it cycle through the settings.
    05-17-18 03:00 PM
  5. Andrew Hosgood's Avatar
    That doesn't seem to do anything. I have just been told by my wife that my notifications and messages have been coming through all night even though the icon is illuminated on the screen 🤔
    05-17-18 03:07 PM
  6. Andrew Hosgood's Avatar
    These appear to be normal. Contact calls only.
    05-17-18 03:19 PM
  7. jcbrunson's Avatar
    Try this - hit the volume down button until it's at the lowest level. Then keep hitting the volume down until it gets to alarms only. Then hit the volume up button until you're back at the volume you want. This should clear the issue.
    CigarDad likes this.
    05-17-18 08:41 PM
  8. Andrew Hosgood's Avatar
    That has cleared the issue. Thanks.
    05-18-18 10:02 PM

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