1. Reebab's Avatar
    I have the DTEK50 and since few days ago my ringing tone was set to some funny sound I don't know. Everytime I try to reset the ring tone, I am welcomed by this screen that says something about "android.media.process" and have tried to access my sounds but to no success. Can someone please help?!!
    05-22-17 01:33 PM
  2. pkcable's Avatar
    Probably a stupid question, but have you tried a simple restart of the phone yet?
    05-22-17 02:46 PM
  3. Reebab's Avatar
    I have tried about every thing now. Even went to different forums and followed the desynchronizing/resynchronizing thingy. Nothing helped.
    05-23-17 06:28 AM
  4. yeo123's Avatar
    Probably a stupid question, but have you tried a simple restart of the phone yet?
    Hard reset ,hold power button for 8 sec .Do you have tried ?
    05-23-17 08:16 AM
  5. pkcable's Avatar
    I'm going to reach out for some more help here.
    05-23-17 08:47 AM
  6. Adam Matlock's Avatar
    I have never heard of this before. Might be a good idea to backup your phone and accounts, and save your pictures/media somewhere. You may have to do a device reset if you can't find a solution.
    pkcable likes this.
    05-23-17 09:55 AM
  7. Rico4you's Avatar
    Hello try going into settings, storage , internal storage and clear cached. Right after doing this do a reset holding down Power button at least 32 seconds. Good luck
    pkcable likes this.
    05-23-17 10:08 AM

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