1. adr972's Avatar
    Hi,

    It's three days my DTEK 50 keeps opening on the last screen, that is if I used WhatsApp or fb before closing it, when I reopen the screen remains on the app I surfed before. I did a reboot, but it didn't work. Any ideas?

    From my awesome Z30
    03-06-17 08:37 AM
  2. Dunt Dunt Dunt's Avatar
    Little confused by what you mean "browsed" and App.

    Are you talking about the browser or apps that you close reopen when you wake the phone...?
    1122334455667788 likes this.
    03-06-17 09:49 AM
  3. adr972's Avatar
    It happens with apps, not with browser, I mean WhatsApp or facebook, or DTEK.

    From my awesome Z30
    03-06-17 09:56 AM
  4. adr972's Avatar
    The last app I used reopens automatically

    From my awesome Z30
    03-06-17 09:57 AM
  5. Wezard's Avatar
    Are you closing the app before closing the screen? If you don't close or minimize the app, it's supposed to come back up.
    03-08-17 05:35 PM
  6. adr972's Avatar
    I do, I always close, that's why I can't understand what's going on

    From my awesome Z30
    03-09-17 02:30 AM
  7. Wezard's Avatar
    I do, I always close, that's why I can't understand what's going on
    In that case, I have no clue. Mine comes back up on whatever it was on when screen was shut off, or shut it's self off.
    03-09-17 08:50 AM
  8. adr972's Avatar
    I had to remote the antivirus and replace it with another one (malwarebytes), now it has returned to work smoothly. Any suggestions about how to clear cache?

    From my awesome Z30
    03-09-17 09:55 AM
  9. Wezard's Avatar
    Dump all the anti virus's, not needed, and WILL slow your device down.
    Cache is in settings > Storage and USB > Internal storage > Cached data.
    Individual app caches are in the app menu. Tap the app, tap Storage, then clear.
    I don't think there is a way to clear all the app cache's at once with out an app. CCleaner should do it, if you really think you need to.
    Note that clearing will also slow the phone down, temporarily, until the cache is rebuilt, The cache is there for a reason, but sometimes it does need to cleared.
    03-09-17 10:29 AM

Similar Threads

  1. Gym life on BBM
    By BB10Clifton in forum Discover BBM Groups
    Replies: 12
    Last Post: Today, 12:22 PM
  2. Has anyone gotten Google Assistant on their Priv?
    By ggendel in forum BlackBerry Priv
    Replies: 121
    Last Post: 05-22-17, 09:46 AM
  3. Done with PKB but now interested in the KEYone?
    By BigBadWulf in forum BlackBerry KEYone
    Replies: 7
    Last Post: 03-06-17, 10:53 PM
  4. How much longer do we have to wait to show off a...
    By heepman in forum General BlackBerry Discussion
    Replies: 5
    Last Post: 03-06-17, 06:26 PM
  5. Messenger on BB z30
    By jayceeXzero in forum Ask a Question
    Replies: 1
    Last Post: 03-06-17, 09:44 AM
LINK TO POST COPIED TO CLIPBOARD