1. tthieman's Avatar
    AAQ649. November 6 update available for locked to Telus DTEK 50 phones. Downloaded this morning.
    11-29-17 10:01 AM
  2. conite's Avatar
    AAQ649. November 6 update available for locked to Telus DTEK 50 phones. Downloaded this morning.
    And Rogers.
    11-29-17 10:10 AM
  3. heppyX's Avatar
    I am on Rogers and today in About phone/System update, a new update showed up. There is a strange problem though, the update can not be downloaded. It says Download paused and beneath " waiting for Wi-Fi. ". The WiFi and data works on the phone. Whenever I click on RESUME it goes immediately back to Download paused.
    I did reboot the phone several times without any luck, I am puzzled.November update-screenshot_20171129-132630.jpg
    11-29-17 08:27 PM
  4. heppyX's Avatar
    Oops sorry about the double picture
    11-29-17 08:31 PM
  5. conite's Avatar
    I am on Rogers and today in About phone/System update, a new update showed up. There is a strange problem though, the update can not be downloaded. It says Download paused and beneath " waiting for Wi-Fi. ". The WiFi and data works on the phone. Whenever I click on RESUME it goes immediately back to Download paused.
    I did reboot the phone several times without any luck, I am puzzled.Click image for larger version. 

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    Downgrade Google Play Services to original version. Update OS. Then update Google Play Services. You may have to disable Find My Device first.
    RegN likes this.
    11-29-17 08:46 PM
  6. heppyX's Avatar
    It worked!
    Thank you very much.

    I hope I don't have to do that every time.
    11-29-17 11:04 PM
  7. EastMcCauley's Avatar
    I had the same problem as heppyx. Was a real pain to do what contite instructed even though it worked and I now have the November update. I would love an explanation as to why this was necessary.
    11-30-17 09:18 PM
  8. BB-JAM215's Avatar
    Finally got it on my unlocked DTEK50 from Staples running on Telus.
    12-01-17 01:21 AM
  9. adonesc's Avatar
    Same here. Got the update on my ShopBlackBerry unlocked DTEK50 a few days ago. So now almost halfway through December I'm at the November 6th security patch...LOL...but hey, can't complain too much . At least we are still getting them. The only thing I've noticed is that now when charging my phone it only goes to 97-99%...it doesn't show 100% anymore. 🤔😀
    12-05-17 07:31 PM
  10. RegN's Avatar
    I tried what was suggested and still won't work. Which I really don't care but I hate that stupid notification is always there. This is my wife's phone I just check up on it when I'm home. Maybe time to get away from BlackBerry devices for her. Get something that might have support for a year so anyway.
    I turn off WiFi then attempt. It downloads and says "verification problem" at the bottom. On WiFi it constantly pauses

    Posted via CB10
    12-09-17 10:18 AM
  11. RegN's Avatar
    Well after using all my data for the month in 2 days on my wife's phone I finally managed to get the update installed using the information giving in this thread. I'm not sure why it worked now and not the first times I tried but it is working.
    Last edited by RegN; 12-11-17 at 10:43 AM.
    12-11-17 10:32 AM

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