1. dmleigh's Avatar
    My DTEK50 top half of the screen is frozen or dead. The touch screen only works in the bottom half. Thus I cannot log in. It is less than a year old. What are my options?
    05-22-17 11:48 PM
  2. conite's Avatar
    Follow the repair instructions from your place of purchase.
    05-22-17 11:51 PM
  3. BerrySpawn's Avatar
    So you'll want to see if the problem is hardware or software. Try all the software fixes by power cycling. Press 32 seconds to mimic battery pull. If still no luck, do a factory reset. Still no luck, then do an image reinstall. After that it's probably a bad display. Warranty maybe?
    05-23-17 03:51 PM
  4. bbone99's Avatar
    broken screen, I have the same problem. Ordered new screen from Aliexpress.com and waiting for the repair
    05-25-17 04:19 PM

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