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My DTEK50 has stopped recognizing my sim card.

Asked: Jun 09 2019 | 12:45 pm EDT 17845 Views 3 Answers

I recently had my battery replaced with a new one, and ever since my dtek50 won't recognize my sim card. I tried the sim card in another dtek50 and it works fine. Any thoughts?


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29,255
Jun 09 2019 | 2:01 pm EDT Bla1ze

I recently had my battery replaced with a new one, and ever since my dtek50 won't recognize my sim card. I tried the sim card in another dtek50 and it works fine. Any thoughts?
Who replaced the battery? Sounds like they borked something else.

2
Jun 10 2019 | 9:41 pm EDT Glenn G

Any idea what that may be? It was a friend of mine who changed the battery. He's done lots of battery replacements, but this was his first DTEK. We went back over everything inside, but couldn't find anything that wasn't where it was supposed to be.

818
Jun 19 2019 | 11:40 pm EDT mitchy_mitch

try another sim card. if that doesn't work try wiping your device. and if that doesn't work, something is fried :-(