1. yeo123's Avatar
    I have turn on other BlackBerry mobile phone and ,mine dtek 50 can't search device .My friend iPhone had no problems of connection the hotspot and operation.thank
    08-30-17 02:18 AM
  2. Brai7's Avatar
    I know this may sound stupid question but I assume your WiFi is on? Can you connect to other WiFi?
    08-31-17 01:40 PM
  3. yeo123's Avatar
    I know this may sound stupid question but I assume your WiFi is on? Can you connect to other WiFi?
    Phone wifi is turn off and have reminder displaying to turn off wifi ,before use mobile hotspot. Thank
    09-01-17 01:50 AM
  4. BerrySpawn's Avatar
    I think we need some clarification of your problem. Is your dtek50 trying to discover a hotspot or is it setup as a hotspot? If you're trying to connect to a hotspot, simply turn on wifi. Ensure settings frequency bands are set to automatic. If you still can't see the hotspot, try a manual connection to confirm it works. If you're setting up your dtek50 as a hotspot, turn on hotspot and ensure to setup the security and bands. You'll be forced to turn off wifi.
    09-01-17 07:47 AM

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