1. 1katie1's Avatar
    Hi,

    the Hub is now freezing up since the last update ( I think it started then) - it won't scroll, and then suddenly it does. Very frustrating - any ideas on how to fix this? this is a relatively new phone, so reluctant t have to get a new one - but I need access to my e-mails, not wait minutes for the hub to unfreeze.

    Thanks in advance,
    01-03-17 01:13 PM
  2. Tim-ANC's Avatar
    I know you posted in the DTEK forum. Sure sounds like you have this problem on BB10:

    http://forums.crackberry.com/blackbe.../#post12705908
    01-03-17 01:53 PM
  3. mike kootnikoff's Avatar
    Hi,

    the Hub is now freezing up since the last update ( I think it started then) - it won't scroll, and then suddenly it does. Very frustrating - any ideas on how to fix this? this is a relatively new phone, so reluctant t have to get a new one - but I need access to my e-mails, not wait minutes for the hub to unfreeze.

    Thanks in advance,
    Did you try restarting your phone?
    01-07-17 01:17 AM
  4. 1katie1's Avatar
    yes, several times, removed a few apps, but still freezes.
    01-08-17 10:41 AM
  5. Johnny Dollar's Avatar
    Hi,

    the Hub is now freezing up since the last update ( I think it started then) - it won't scroll, and then suddenly it does. Very frustrating - any ideas on how to fix this? this is a relatively new phone, so reluctant t have to get a new one - but I need access to my e-mails, not wait minutes for the hub to unfreeze.

    Thanks in advance,
    I know it's a pita but reinstall the OS with an Autoloader.
    01-09-17 06:32 AM

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