1. True Canadian's Avatar
    Can't figure out how to download the file I sent myself from email with file for password keeper. Keeps telling me to download file viewer from playstore

    Posted via the CrackBerry App for Android
    08-19-16 04:39 PM
  2. True Canadian's Avatar
    I finally got the file to download. Blackberry needs to make it easier. I guess my fingers are too large. Tried to hit the symbol I thought was for saving countless times. Finally got it right. Bb10 is so much easier.

    Posted via the CrackBerry App for Android
    jamesharmeling and kitmo like this.
    08-19-16 05:31 PM
  3. c_bryant34's Avatar
    I finally got the file to download. Blackberry needs to make it easier. I guess my fingers are too large. Tried to hit the symbol I thought was for saving countless times. Finally got it right. Bb10 is so much easier.

    Posted via the CrackBerry App for Android
    You're talking about the little 'disk' icon for save, yeah? If so we've increased the touch target size in the coming release.
    08-23-16 10:32 AM
  4. jas1978's Avatar
    I just had this problem today. I tried to save a document from an email by tapping the disk icon, but the document kept opening. I finally was able to touch the small disk and it opened the "Save to" menu.

    I think another way to save the file should be to long-press the attachment and have a menu open as to what you want to do next.

    Glad to know an update is on its way.

    Posted via the CrackBerry App for Android
    08-23-16 11:39 AM
  5. jlong1616's Avatar
    You're talking about the little 'disk' icon for save, yeah? If so we've increased the touch target size in the coming release.
    Good to hear. Thanks for the update!!

    Posted via the CrackBerry App for Android
    08-23-16 12:42 PM
  6. True Canadian's Avatar
    You're talking about the little 'disk' icon for save, yeah? If so we've increased the touch target size in the coming release.
    That's great to hear. thanks for the info

    Posted via the CrackBerry App for Android
    08-23-16 09:41 PM

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