1. CMDOSS's Avatar
    After updating the update patches it shows in intimation as bugs are captured. While touching it is asking 10 digit incident number and email address. Please help to find the incident number from my phone files.
    11-16-17 12:14 AM
  2. dpw09's Avatar
    After updating the update patches it shows in intimation as bugs are captured. While touching it is asking 10 digit incident number and email address. Please help to find the incident number from my phone files.
    There is no incident number. You need to contact BlackBerry Support for them to create a ticket and provide the incident number. You can reach out to there twitter @BlackBerrySupport and explain the situation. Need to follow them as they will DM you. If they seem warranted they can create you a ticket or point you to another contact method.
    11-18-17 10:27 AM

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