Originally Posted by
go52182 I am SO disappointed with the DTek50. I've had BB after BB after BB since 2008. A loyal BB customer I've been! I've always told my friends I will never switch but this is my last BlackBerry.
Since the week I got it I've been having problems. The keyboard stops working, the HUB stops working, Messages stops works, the camera stops working... I called a month ago and the guy helped clear all of the data and Force Stop all of these apps but that did nothing. Finally today after missing the chance to take a picture of my daughter's cast being removed BECAUSE MY CAMERA STOPPED WORKING I called again to demand a new phone! ...That's not part of the warranty process. I'd have to send this one in, let them see IF they encounter the problems I sporadically, yet frequently, encounter, then they'd fix it and send it back. Who the heck would be OK without a phone for a week or two?? Are you serious? I've paid so much money to BlackBerry over the years and this is the way I'm treated?? :mad:
This phone is terrible. BB's have always been buggy but this is beyond and I'm not even joking. I've asked the reps if it's just mine or are they all this way but they never responded to that question. Am I the only one?? I'm done with BB. Guess I'll have to try Samsung. D: