08-16-16 05:55 AM
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  1. robertillo's Avatar
    This is a thread only for European people + UK which are waiting for the confirmation email.
    Today is 10th August, ordered 31 July and no confirmation e mail from BlackBerry in Spain.

    Posted via CB10
    08-10-16 12:37 AM
  2. Joerchy's Avatar
    Germany too. Orderdate: 28.07. New order at Clove who have the DTEK in stock.
    mousse04 likes this.
    08-10-16 12:42 AM
  3. whatsever's Avatar
    Allready know in the Netherlands they shipping devices, also delivery in 24 hours. There is one shop delivering the device after august 12


    Posted via CB10
    08-10-16 01:02 AM
  4. sidtek50's Avatar
    I've tried cancelling my order via the web form. Ordered from unlocked-mobiles who say they will post via next day delivery. I hope so.
    08-10-16 01:06 AM
  5. awaisb2012's Avatar
    I've done the same... cancelled with shop BlackBerry and ordered through unlocked Mobile.... They sent me a message yesterday saying they'd dispatched it yesterday....

    Posted via the CrackBerry App for Android
    08-10-16 02:01 AM
  6. mousse04's Avatar
    Same here, cancel the pre order on BBSHOP and ordered one on Clove UK.
    It should be dispatched today !!!
    08-10-16 02:27 AM
  7. Joerchy's Avatar
    mousse,
    when did you place your order at clove, when did you get the e-mail of dispaching and in what country do you live?
    08-10-16 02:30 AM
  8. mousse04's Avatar
    mousse,
    when did you place your order at clove, when did you get the e-mail of dispaching and in what country do you live?

    I emailed them yesterday at 4PM Paris time (3PM London time) to ask them if they have it in stock and when it will be dispatched.
    They answered me 10mns later that they have it in stock and if I place the order today (so yesterday), it will be dispatched tomorrow (today) and I should receive it on Thursday or Friday.

    So, didn't get my dispatching email yet but should receive it this morning or in the afternoon.
    I'm living in France .
    08-10-16 02:55 AM
  9. Deanig_12's Avatar
    Im also thinking about cancleing i rang blackberry lastnigbt wjen go home from work to be dissapointed and was told i need to contact my bank because no payment details are going threw and its pending
    08-10-16 03:11 AM
  10. yukon_42's Avatar
    France :
    pre order 28, and no information, no mail and my bank account is always not debited #calimeroTime #IWantMyBB

    edit : the blackberry shop FR says : no stock..... dont know if serious or if its a "Apple strategy"
    Last edited by yukon_42; 08-10-16 at 03:42 AM.
    08-10-16 03:31 AM
  11. Razor9310's Avatar
    I'm from Italy.
    Pre-ordered on 26th in the afternoon, obviously no signs of any shipment yet. Already paid by PayPal BTW

    I've considered on dumping BB Store order and buying from Clove (i would also save few ). Let's see how fast Clove ships outside UK
    08-10-16 03:41 AM
  12. mousse04's Avatar
    I'm from Italy.
    Pre-ordered on 26th in the afternoon, obviously no signs of any shipment yet. Already paid by PayPal BTW

    I've considered on dumping BB Store order and buying from Clove (i would also save few €). Let's see how fast Clove ships outside UK
    guys, I will tell you how my order is going to be processed .
    Joerchy likes this.
    08-10-16 03:43 AM
  13. Razor9310's Avatar
    guys, I will tell you how my order is going to be processed .
    Wonderful.
    I've just emailed Clove with the same enqury as you. If they can dispatch in time to receive my order on Friday, i'm going to buy from them right now.
    08-10-16 03:59 AM
  14. mousse04's Avatar
    Wonderful.
    I've just emailed Clove with the same enqury as you. If they can dispatch in time to receive my order on Friday, i'm going to buy from them right now.
    Note that, they will send battery charger later this month with NO extra charges for delivery
    08-10-16 04:00 AM
  15. Joerchy's Avatar
    No problem at all!
    08-10-16 04:02 AM
  16. Bram de Wilde's Avatar
    Paid in advance on The 27th.. still nothing here in The netherlands..

    Posted via CB10
    08-10-16 04:06 AM
  17. Razor9310's Avatar
    Same to me.
    I honestly don't give about that battery charger
    08-10-16 04:14 AM
  18. prlarkin's Avatar
    Had a ShopBlackBerryUK preorder with no update even with calling and emailing them. Order 2 DTEK50s from unlockedmobiles.com yesterday. 1 before 1230 and 1 before 1700. The 1230 one is out for delivery via royal mail special delivery for before 1pm. The other one is out with another courier and will be here before 5.30pm. Delivery was cheaper had email updates at each stage where as had no contact fro ShopBlackBerryUK. Digital River are a joke.
    mousse04 likes this.
    08-10-16 04:28 AM
  19. Razor9310's Avatar
    You know what? I had a change of mind and ordered through Clove.
    I'm very looking forward to receive it ASAP
    08-10-16 04:30 AM
  20. Belette92's Avatar
    Pre-ordered on BB Shop on 08/01 from France and still no notification of shipment.

    I want to cancel it to place an order on Clove but I can't reach them on the phone, is there an other way to make the pre-order cancellation ? How did you do it please ?
    08-10-16 05:24 AM
  21. Razor9310's Avatar
    Pre-ordered on BB Shop on 08/01 from France and still no notification of shipment.

    I want to cancel it to place an order on Clove but I can't reach them on the phone, is there an other way to make the pre-order cancellation ? How did you do it please ?
    I did it through this web form: https://salesforce.services.blackber...ms/shopbborder
    But i haven't received any email from them
    08-10-16 05:29 AM
  22. mousse04's Avatar
    Pre-ordered on BB Shop on 08/01 from France and still no notification of shipment.

    I want to cancel it to place an order on Clove but I can't reach them on the phone, is there an other way to make the pre-order cancellation ? How did you do it please ?

    Try this :
    https://t.co/OuHhI0XZC1
    08-10-16 05:33 AM
  23. awaisb2012's Avatar
    Mine is out for delivery today via special delivery.

    Glad I cancelled the Shop BlackBerry order and went with a retailer.
    08-10-16 05:34 AM
  24. Bram de Wilde's Avatar
    Ordered 27th for The netherlands.. so far nothing..

    Posted via CB10
    08-10-16 05:39 AM
  25. LolaPagoda's Avatar
    Ordered on 27th July from Shop BlackBerry UK still no shipping confirmation
    08-10-16 05:53 AM
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