1. HughJarsse's Avatar
    OK, Dtek50, battery level going down like the titanic, used to last at least a day or so, now, looses 70% just being idle. (also gets warn too!) goes from 97% to 15% left idle all day..........
    Will a 'soft' reset (hold power button for 12 seconds) leave the files and data untouched?
    Know the 30 second option (hard reset) does a factory reset, and wipes everything.
    Don't really want the hassle of starting from scratch again, as is only used as a backup phone...
    09-03-20 01:48 PM
  2. Rico4you's Avatar
    OK, Dtek50, battery level going down like the titanic, used to last at least a day or so, now, looses 70% just being idle. (also gets warn too!) goes from 97% to 15% left idle all day..........
    Will a 'soft' reset (hold power button for 12 seconds) leave the files and data untouched?
    Know the 30 second option (hard reset) does a factory reset, and wipes everything.
    Don't really want the hassle of starting from scratch again, as is only used as a backup phone...
    Clear cache and go directly to holding power button 32 seconds.
    This DOES NOT wipe the device.
    No data loss whatsoever.
    Last edited by Rico4you; 09-03-20 at 02:28 PM.
    09-03-20 01:50 PM
  3. Chuck Finley69's Avatar
    OK, Dtek50, battery level going down like the titanic, used to last at least a day or so, now, looses 70% just being idle. (also gets warn too!) goes from 97% to 15% left idle all day..........
    Will a 'soft' reset (hold power button for 12 seconds) leave the files and data untouched?
    Know the 30 second option (hard reset) does a factory reset, and wipes everything.
    Don't really want the hassle of starting from scratch again, as is only used as a backup phone...
    I thought you got rid of that DTEK long ago
    09-03-20 02:25 PM
  4. conite's Avatar
    OK, Dtek50, battery level going down like the titanic, used to last at least a day or so, now, looses 70% just being idle. (also gets warn too!) goes from 97% to 15% left idle all day..........
    Will a 'soft' reset (hold power button for 12 seconds) leave the files and data untouched?
    Know the 30 second option (hard reset) does a factory reset, and wipes everything.
    Don't really want the hassle of starting from scratch again, as is only used as a backup phone...
    A number of my friends replaced their batteries after about a year and a half of use, and they were back to normal.
    09-03-20 02:31 PM
  5. HughJarsse's Avatar
    I thought you got rid of that DTEK long ago
    Never got rid if it, just moved to a nokia 7plus, as Dtek was playing up, refusing to move off off Edge signal...
    Been using it occasionally on wi-fi, and for odd bits and pieces. Loathe to 'dump' it, (still have a Z10, 9800, 9810, 8310 and an 8700g) the Dtek and the 8310 still work, (sort of!) but the others have croaked it!!
    09-03-20 02:44 PM
  6. HughJarsse's Avatar
    Clear cache and go directly to holding power button 32 seconds.
    This DOES NOT wipe the device.
    No data loss whatsoever.
    Hmm, according to Blackberry, a 12 sec reset is a 'soft' reset, and a 32 sec is a 'factory reset' (which removes everything)
    so assumed that the 12 sec didn't reset everything to factory settings, ie: new, out of box??
    09-03-20 02:47 PM
  7. HughJarsse's Avatar
    A number of my friends replaced their batteries after about a year and a half of use, and they were back to normal.
    Having 'moved on' from the Dtek because it refused to find any other signal than 'edge' despite a couple of factory resets, seems a bit of a backward step to buy/install a battery on a 4 year old phone, that no longer gets updates of any sort. (The nokia 7+ I moved on too, is a nice piece of kit, has gone from Oreo up to 10, and gets reasonale updates schedule too..) Dtek is just a 'plaything' now, sadly.....
    09-03-20 02:51 PM
  8. Chuck Finley69's Avatar
    Hmm, according to Blackberry, a 12 sec reset is a 'soft' reset, and a 32 sec is a 'factory reset' (which removes everything)
    so assumed that the 12 sec didn't reset everything to factory settings, ie: new, out of box??
    I have done several 32 second reboots across few of my BBAndroid hardware recently. It doesn't factory reset. I'd call it a hard reboot at most.
    09-03-20 04:46 PM
  9. conite's Avatar
    Hmm, according to Blackberry, a 12 sec reset is a 'soft' reset, and a 32 sec is a 'factory reset' (which removes everything)
    so assumed that the 12 sec didn't reset everything to factory settings, ie: new, out of box??
    There is no physical method to do a factory reset - it has to be done from settings.
    09-03-20 04:49 PM
  10. HughJarsse's Avatar
    OK, so have done the 32 sec reset, and will see how the battery lasts now.
    Strange that the official BB website states 32sec is a hard reset, and 'resets the phone to factory settings'
    Have now noticed that there is a 'factory reset' option in the ' backup and reset' tab in 'settings' menu.
    Think if the reset doesn't do the trick, won't bother replacing battery, as phone is only a spare for backups...
    09-04-20 04:17 AM
  11. conite's Avatar
    OK, so have done the 32 sec reset, and will see how the battery lasts now.
    Strange that the official BB website states 32sec is a hard reset, and 'resets the phone to factory settings'
    Have now noticed that there is a 'factory reset' option in the ' backup and reset' tab in 'settings' menu.
    Think if the reset doesn't do the trick, won't bother replacing battery, as phone is only a spare for backups...
    http://support.blackberry.com/kb/art...nguage=English

    "To perform a hard reset on BlackBerry powered by Android smartphone:

    Note: If the BlackBerry powered by Android smartphone will not power up then perform this hard reset. (This is the equivalent to a battery pull)

    Press and continue to hold the Power key for 32 seconds."
    09-04-20 07:54 AM
  12. HughJarsse's Avatar
    OK, so, update...initial 32 sec reboot made no difference whatsoever, so, tried clearing the browser cache, and the apps cache, then 32 sec reboot.
    Still no change, battery level drops like a stone, even when phone is idle, (have also tried turning off wi-fi, and Bluetooth, but these were always on anyway, even when battery lasted over a day), and no difference, phone gets warm, battery goes from 90% at 8am, and is down to less than 20% by 2pm, even if not used..
    think this is the end, as can't be bothered to faff around with getting a new battery, and then fitting it. Not worth the time and effort for a spare phone.
    Laura Knotek likes this.
    09-07-20 02:03 PM

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