06-24-18 04:12 PM
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  1. vmmunoz's Avatar
    vmmunoz
    I changed the screen of my DTEK50, and in the process, I messed up the connection of the antenna cable in the antenna chip. One side is fine but I broke the other one since I did not dis-connected properly the cable (the one in the chip side). My phone cannot connect with my phone network (AT&T). Is this something that will be related to the chip antenna together with the antenna cable? I want to know if anybody can help me, to see if I need to change the antenna chip. Thank you for your help.
    05-13-18 05:27 PM
  2. Dunt Dunt Dunt's Avatar
    Dunt Dunt Dunt
    Q&A Team
    Might help if you post some pictures...
    05-14-18 03:21 PM
  3. vmmunoz's Avatar
    vmmunoz
    I already changed the antenna chip and the antenna cable. I have AT&T signal sometimes full, but I cannot make phone calls. I can send texts and use data. It is just the phone calls make or receive that it is not working. Is this related to any of the internal pieces of the phone? Thank you for your help.
    06-24-18 04:12 PM
« Help please - Inadequate OTAfix Workaround for my DTEK50 device. | BlackBerry DTEK50 warranty contact in Canada? »

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