1. Doodat's Avatar
    I am having problems with my brand new DTEK50 not recognizing a SIM card that I confirmed to be working in another device.
    08-12-16 10:21 PM
  2. auditman's Avatar
    I am having problems with my brand new DTEK50 not recognizing a SIM card that I confirmed to be working in another device.
    Goto you carrier store and try their sim card just to be sure.
    08-12-16 10:27 PM
  3. kitmo's Avatar
    I am having problems with my brand new DTEK50 not recognizing a SIM card that I confirmed to be working in another device.
    Make sure it is seated nicely in the pull out drawer. I find that a weak link on the DTEK is this joint sharing of the SD card and SIM into one drawer. It is easy to knock them out of alignment as the fit doesn't seem as tight for SIM and the SD as it did for the Classic. I have to very carefully place them in the drawer and ever so slowly fit them into the phone so they aren't jostled. Worth a try.
    auditman likes this.
    08-12-16 10:58 PM

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