1. tendenc's Avatar
    Just got a new DTEK50

    Model #STH100-1
    Android Version 6.0.1
    Android Sec. Patch Lvl June 5, 2017
    Kernel Version 3.10.84
    Build Number: AAM312

    Every so often, maybe every 5 minutes (sometimes faster, sometimes longer) or so (intermittent) I get an "White Swipe" up the screen and then to the right. The swipe covers the entire bottom 90% of the screen during the swipe and the full width of the device.

    It does not matter which application I am in. I don't even need to be in an application.

    I lose control of the Application I am on during this swipe (which takes about 1/2 second) and then control is returned, minus any focus I had on the Application.

    I checked to see if was some sort of screen capture, which it doesn't appear to be.

    I have the Blackberry UEM applications installed as well.

    Although this isn't critical, it is extremely annoying.
    07-14-17 10:46 AM
  2. jcbrunson's Avatar
    Many of us here won't be able to reproduce the white swipe since we can't get the June patch loaded, so I'm not sure we will be helpful until we can get the update. But if the update brings this issue, I will happily stick with May.
    07-14-17 01:19 PM
  3. dpw09's Avatar
    June patch was released today for both DTEKs
    07-14-17 09:24 PM
  4. dpw09's Avatar
    As for your white swipe issue. I would suggest since it's every 5 minutes. Record a video with another phone. Post on YouTube. Share link here
    07-14-17 09:25 PM

Similar Threads

  1. WTT BlackBerry DTEK50
    By dhack21 in forum Buy, Sell, Trade - Sold / Archived
    Replies: 13
    Last Post: 07-25-17, 07:46 PM
  2. DTEK50 - no Blackberry docs/fileshare
    By BB_Torsten_GER in forum BlackBerry DTEK50
    Replies: 1
    Last Post: 07-20-17, 04:05 PM
  3. White round circle in notification area?
    By roumieh2000 in forum BlackBerry DTEK60
    Replies: 2
    Last Post: 07-17-17, 06:01 AM
  4. Need help with Dtek50 cracked screen-Cape Town
    By Grant13 in forum BlackBerry DTEK50
    Replies: 1
    Last Post: 07-13-17, 09:42 PM
  5. DTEK50 thumbnails not showing on PC
    By fast1966 in forum BlackBerry DTEK50
    Replies: 1
    Last Post: 07-10-17, 03:45 PM