1. mojo62's Avatar
    Not sure if anyone has come across this or if this has been discussed but since using content transfer my contacts info does not appear. My contacts appear intact after the transfer however only their phone number shows in messages and calls. Please let me know if anyone has any info on how to resolve this. Thanks,
    08-09-16 11:31 PM
  2. Charkatak's Avatar
    Have you updated all apps including Blackberry apps in Play Store?
    08-10-16 01:13 AM
  3. mojo62's Avatar
    Yes. I've done a factory reset twice, updated all apps and performed the content transfer at least three times now to restore the data.
    08-10-16 05:56 AM
  4. theblob's Avatar
    Initially things didn't show up. But when I set up the contacts app, took maybe 2 minutes and then it was good.
    Only other thing I can think of is that you don't have your contacts saved to an email and thus they were just local contacts on your previous phone.
    08-10-16 08:11 AM
  5. Charkatak's Avatar
    Of of my contacts are in Gmail account and once I sign in, they are on the phone. I usually don't do any data transfers from previous phone because my media for example is on an SD Card
    08-10-16 12:13 PM

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