Battery Problem / from 12% to 44% turning on

Hi dear Conrad's of BlackBerry,

I would like to understand why my battery indicator went from 12% to 44%, just turning On.

This ever didn't happen with z10, Z30 or passport.

I was with my phone turned off, get in home connect to charge and them when come over back to see status 12%, I realize turn on to see the news...

... when the phone wake, was 44% in 1 minute from 12%?

What did happen? Some one could explain?

Originally Posted by DanielCostaRJ

Hi dear Conrad's of BlackBerry,

I would like to understand why my battery indicator went from 12% to 44%, just turning On.

This ever didn't happen with z10, Z30 or passport.

I was with my phone turned off, get in home connect to charge and them when come over back to see status 12%, I realize turn on to see the news...

... when the phone wake, was 44% in 1 minute from 12%?

What did happen? Some one could explain?

First: restart the phone. See if that fixes the problem. Are you using Quickcharge?

So your battery went from 12 to 44%? Sounds like a battery calibration issue. If it were me I would let the battery run down to 0 then charge back up to 100% then repeat. If your still having problems most likely it's a hardware issue. It's your decision.

Originally Posted by Johnny Dollar

First: restart the phone. See if that fixes the problem. Are you using Quickcharge?

So your battery went from 12 to 44%? Sounds like a battery calibration issue. If it were me I would let the battery run down to 0 then charge back up to 100% then repeat. If your still having problems most likely it's a hardware issue. It's your decision.

Yes, was on quick charge 2.0. With my Aukey 16000mah