03-17-18 11:40 AM
29 12
tools
  1. anon(9016157)'s Avatar
    Hi All,

    I am having this issue since three days . Folder "STH100-2" automatically and deleting images under folder doesn't help .. It keeps getting created again and again..

    Thanks,
    Jay
    Attached Thumbnails Anyone having this folder issue on dtek50 ?-screenshot_20180307-214659.jpg  
    03-07-18 11:20 AM
  2. Bla1ze's Avatar
    Where is the folder being created?
    03-07-18 01:53 PM
  3. anon(9016157)'s Avatar
    I don't know exact location but I can see it under Google Photos app as separate folder.
    03-07-18 11:34 PM
  4. conite's Avatar
    I don't know exact location but I can see it under Google Photos app as separate folder.
    Those aren't physical folders. They are virtual folders within the app itself.
    03-07-18 11:39 PM
  5. anon(9016157)'s Avatar
    Those aren't physical folders. They are virtual folders within the app itself.
    What should I do to remove it? Or do I need to reset phone?
    03-07-18 11:42 PM
  6. conite's Avatar
    What should I do to remove it? Or do I need to reset phone?
    You don't. That's how Google Photos organizes photos.
    03-07-18 11:43 PM
  7. anon(9016157)'s Avatar
    You don't. That's how Google Photos organizes photos.
    But that photo is not something I clicked .. Even after deleting that picture shown under folder it reappears after sometime.
    03-07-18 11:44 PM
  8. conite's Avatar
    But that photo is not something I clicked .. Even after deleting that picture shown under folder it reappears after sometime.
    That's because your app is re-syncing to the cloud. If you only delete the photo on your device, it will come back.
    03-07-18 11:45 PM
  9. anon(9016157)'s Avatar
    That's because your app is re-syncing to the cloud.
    Back up and sync is off for google photos... should I share device log if that helps ?
    03-07-18 11:46 PM
  10. anon(9016157)'s Avatar
    Here is folder under Google Photos.
    Attached Thumbnails Anyone having this folder issue on dtek50 ?-screenshot_20180308-101736.jpg  
    03-07-18 11:49 PM
  11. conite's Avatar
    Back up and sync is off for google photos... should I share device log if that helps ?
    Use your computer and log into your photos from there. Check to see if that "folder" is there.
    03-07-18 11:50 PM
  12. anon(9016157)'s Avatar
    Use your computer and log into your photos from there. Check to see if that "folder" is there.
    None of my device pictures are there or even folders.
    03-08-18 12:01 AM
  13. conite's Avatar
    None of my device pictures are there or even folders.
    Can you only see that folder from within Google Photos?
    03-08-18 12:03 AM
  14. anon(9016157)'s Avatar
    Can you only see that folder from within Google Photos?
    Anyone having this folder issue on dtek50 ?-screenshot-2018-03-08-10-34-36.png

    None.
    03-08-18 12:06 AM
  15. conite's Avatar
    Click image for larger version. 

Name:	Screenshot from 2018-03-08 10-34-36.png 
Views:	21 
Size:	55.2 KB 
ID:	434814

    None.
    I'm talking about the app.
    03-08-18 12:09 AM
  16. anon(9016157)'s Avatar
    I'm talking about the app.
    this is screenshot of Google photos app where i can see folder " STH100-2"
    https://forums.crackberry.com/attach...308-101736.jpg
    03-08-18 12:13 AM
  17. conite's Avatar
    this is screenshot of Google photos app where i can see folder " STH100-2"
    https://forums.crackberry.com/attach...308-101736.jpg
    Yes, I know.

    I asked you if you can only see this "folder" from within the photos app.
    03-08-18 12:25 AM
  18. anon(9016157)'s Avatar
    Yes, I know.

    I asked you if you can only see this "folder" from within the photos app.
    Yes. Also one file as this : https://forums.crackberry.com/attach...307-214659.jpg
    03-08-18 12:27 AM
  19. conite's Avatar
    Yes, I've seen these before. This is the Photos app too, right?
    03-08-18 12:30 AM
  20. anon(9016157)'s Avatar
    Yes, I've seen these before. This is the Photos app too, right?
    Yes both screenshots from Photos all.
    03-08-18 12:31 AM
  21. anon(9016157)'s Avatar
    Resetting DTEK50 and let's see if it comes up after that or not.
    03-08-18 05:12 AM
  22. conite's Avatar
    Resetting DTEK50 and let's see if it comes up after that or not.
    Omg, that's over kill.

    It's something inside the Photos app.
    03-08-18 07:31 AM
  23. anon(9016157)'s Avatar
    Omg, that's over kill.

    It's something inside the Photos app.
    Did reset it. Also solved contacts duplication problem. I got like contact seen 6-9 times.
    03-08-18 07:44 AM
  24. anon(9016157)'s Avatar
    Omg, that's over kill.

    It's something inside the Photos app.
    OMG.. That folder still came back even sync and all is off..
    03-09-18 12:02 AM
  25. conite's Avatar
    OMG.. That folder still came back even sync and all is off..
    I'm telling you it's not a real folder, if you can't see it with a File Manager.
    03-09-18 12:04 AM
29 12

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