1. kittieflyn's Avatar
    I updated my software on my verizon blackberry yesterday. everything was saved and when it rebooted it was all there EXCEPT my BB messenger. i did the 'show all icons' but it's no where to be found. suggestions?
    06-08-10 03:25 PM
  2. xliderider's Avatar
    If you used Desktop Manager to do the update, you probably didn't select BBM to be installed from the pick list of apps to be installed. BBM isn't installed by default. Connect to Desktop Manger and use Application Loader to get BBM on your BB.

    If you did an OTA update, you are out of luck and you have lost your BBM contacts, unless you have a backup. You can get BBM back by downloading and installing the OS to your computer and running Application Loader from Desktop Manager.
    06-08-10 03:54 PM
  3. DaVeNuE's Avatar
    I had something similar happen to me in the recent past. . So, I just reloaded it from BB AppWorld. Somehow, my BB data, which wasn't much, was still available. Also, doing it through AppWorld ensures you get the latest update (5.0).
    06-08-10 05:49 PM