[1992Curve]

I'm returning my 8330 on Thursday for a replacement. what do i need to bring and what should i do to the phone? Wipe it?

Should i just bring the phone or bring the phone and all the contents and the box?

And i had 4.5.0.131 and i downgraded to Telus's 4.5.0.77 just to make sure i don't void the warranty. but can they see i used to have .131?

Thanks

1992Curve

[Jared DiPane]

If you are bringing it there for replacement just the phone is good. You will just get what you give them. As for wiping, I wouldn't until they transfer your information.

They shouldn't know you had .131 unless you state that. Make sure .77 is the official release from telus and your good.

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[1992Curve]

so do the replacements come with battery and battery door? and do i need my receipt?

[Iceman]

My replacement did not come with a battery, but a new battery door yes it did. And as far as the receipt it wouldn't be a bad idea to have it onhand. But if you bought the phone with them they should be able to pullall that info up.

[Cixdk]

Generally they just replace the handset, battery/battery door are not a part of the handset.

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[Jared DiPane]

You won't need a receipt, altho it makes it easier if they ask when you bought it.

Usually you get a refurb phone and battery door, and keep the same battery(unless they think that is the cause of some of the issues)

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[bedaweed]

telus has no battery door or battery you dont even need a receipt they just give you a refurb phone and if you want to transfer any of your info it costs money at telus so do a backup at home and then wipe it

[1992Curve]

damn good thing i ordered a Seidio Rubber door. cause mine is all scratched.

i find it stupid how they give out refurbs though.

Also i was taking the tape off my LED under my trackball and noticed the sticker close to the screen was RED!!!!!!!! did i void my warranty?!

[Cixdk]

If its a moisture detection sticker, more than likely yes.

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[Jared DiPane]

Could you post a picture of this sticker, or better describe its location to us?

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[wolf1989]

I was under the impression that the detection sticker located under the battery. That's where its been on every phone I've ever had.

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[aerophage]

There are several moisture stickers at various locations throughout the housing.

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