Best in class:Save 49% on 15 months of ExpressVPN
-
I am a Sprint employee and am in no means in love with the company or a sprint fanboy. Nor did I take the time to see if this was an old thread, or read each and every post. Just here to say at my store and most other stores every rep knows the rules and exactly what to inform the customer. Tethering only worked with your everthing data plan because you have a blackberry. It was never and will never be included with the everything data plans because they would rather you add an aircard. Nowhere in any brochure or anywhere else does it say that tethering is a service included in your plan and is does say that the unlimited data is limited to services on the phone including web, email, navigation, sprint TV, so on and so forth. I can sympathize with customers that were lied to by sales reps who knew that it could work but said that "it was included" even though it wasn't and in all honesty if you were told that I go see the rep who helped you and they can give you a service credit. I tell each and every one of my customers the same thing "though it can work it is only supported by blackberry and not sprint, and sprint does reserve the right to block your phone from doing it at any time." By the way my phone as modem stopped working about a month ago as well because it isnt included in the employee phone plan either. But as i said earlier there is no way you will win a class action law suit, the fine print for every plan clearly states all of these facts and on your contract that you signed it also clearly states that Sprint reserves the right to change things like this at any time without your consent. I wish mine worked as well
Last edited by elefant1624; 10-25-09 at 01:11 AM. Reason: I cant spell
10-25-09 12:46 AM
