I recieved an e-mail...no call yet. I want to tell them that my $$$ has a national outage on it, and that I will pay them when I get it back up and running, but I cann assure them that it will be there by 2 billing cycles
I recieved an e-mail...no call yet. I want to tell them that my $$$ has a national outage on it, and that I will pay them when I get it back up and running, but I cann assure them that it will be there by 2 billing cycles
I recieved an e-mail...no call yet. I want to tell them that my $$$ has a national outage on it, and that I will pay them when I get it back up and running, but I cann assure them that it will be there by 2 billing cycles
I called and guess what.....VOICEMAIL! big shock.
We will see if I get a call back or not.
Your inquiry was forwarded to the Sprint Executive & Regulatory Services Department, and I have been asked to address your account concerns. Please accept my apology for any inconvenience you may have experienced.
I look forward to the opportunity to assist you. Please contact me toll-free at 1-866-727-0665 or (817) 698-2933, Monday through Friday, between 8:30 a.m. and 5:30 p.m., Central Time. Please reference case 1710695 at the time of your call.
Wow, they are running late? Maybe "you're rep" just took 45min to reset a voicemail password!!!!!! We're dealing with the best!
LOL - you're probably right. I'm not holding my breath. And it doesn't really matter. They're not going to fix it anyway. I've been through this numerous times before. I go through the hoops of them sending me texts several times, I tell them I'm getting them, and then 2 hours later - no texts. Whatever!
So 3 emails....3 different reps and 2 voicemails!!!! Why tell us to call if you won't answer? If you wanted us to leave a voicemail so you could call back why not just call us!!!!!!
So 3 emails....3 different reps and 2 voicemails!!!! Why tell us to call if you won't answer? If you wanted us to leave a voicemail so you could call back why not just call us!!!!!!
No, sure didn't. I didn't want them to call me so I didn't post my number. I did put my full name on the email, tho. Guess that's how they tracked me down like the dogs they are!
They tracked me down via my email address.
They can do that but can't call????
Ibbeach0 - just drop my name...they'll call. LOL
Seriously, tho - I wonder why they haven't called any of you. Maybe "my rep" just got back from lunch and decided to do something different....take the plunge and call the p*ssed off customer. Hmmm, maybe that's why I haven't heard back from her like promised.
I texted myself at 4:32...it's still not recieved...this is comical, but only because it is Friday! Happy hour, here I come! Good luck you guys, I am outta here but I will be checking in periodically tomorrow...Hope it's up by tomorrow! Be safe everyone!!!
I texted myself at 4:32...it's still not recieved...this is comical, but only because it is Friday! Happy hour, here I come! Good luck you guys, I am outta here but I will be checking in periodically tomorrow...Hope it's up by tomorrow! Be safe everyone!!!
Yes, it's happy hour for me, too. I think we all deserve a few! Thanks for the fun this afternoon. Hopefully we'll have something else to complain about tomorrow! Happy weekend, all!!!
