Not trying to be mean, but did you run the initial setup when you got the phone? They go through the whole typing thing. But since you asked politely, you press the "sym" key. Or you can hold the ALT key and press the corresponding key you want. So if you dont want the symbol screen to pop up and only want to add a slash, you would hold alt and then press 'G' etc...
Hope that answers the question and welcome to crackberry.
09-01-09 06:02 AM