[cjrite44]

I'm trying to help my daughter set up email on her new curve 8330. On my phone, when I click email setup, I get 3 options: 1. I want to create or add email address. 2. I want to use a work email acct with a BB enterprise server, or 3. I want to skip.

Her phone doesn't show option #1 & that is what she needs to do. HELP AND THANKS.

[JoeyMoose]

You can do it online through a desktop or laptop.

[david42545]

I'm trying to help my daughter set up email on her new curve 8330. On my phone, when I click email setup, I get 3 options: 1. I want to create or add email address. 2. I want to use a work email acct with a BB enterprise server, or 3. I want to skip.

Her phone doesn't show option #1 & that is what she needs to do. HELP AND THANKS.

My GF had this same issue, and I told her to use the track ball and scroll up to option one ...... in which she replied "Oh"

[cjrite44]

No, it's not there.

[huckduck]

try resending the service books. if the phone was turned on before the blackberry data plan was initiated, you'll need (the simplest way anyways) is to do a battery pull

[david42545]

No, it's not there.

Hmmm, Interesting.
1) resend service books, and preform a barttery pull

or

2.) Set it up by logging on to BIS via a computer, and try setting it up from there.

[cjrite44]

Thanks everyone; had to call our carrier & they talked us through it. Thanks.