1. cjrite44's Avatar
    I'm trying to help my daughter set up email on her new curve 8330. On my phone, when I click email setup, I get 3 options: 1. I want to create or add email address. 2. I want to use a work email acct with a BB enterprise server, or 3. I want to skip.

    Her phone doesn't show option #1 & that is what she needs to do. HELP AND THANKS.
    08-11-09 01:26 PM
  2. JoeyMoose's Avatar
    You can do it online through a desktop or laptop.
    08-11-09 01:29 PM
  3. david42545's Avatar
    I'm trying to help my daughter set up email on her new curve 8330. On my phone, when I click email setup, I get 3 options: 1. I want to create or add email address. 2. I want to use a work email acct with a BB enterprise server, or 3. I want to skip.

    Her phone doesn't show option #1 & that is what she needs to do. HELP AND THANKS.
    My GF had this same issue, and I told her to use the track ball and scroll up to option one ...... in which she replied "Oh"
    08-11-09 01:58 PM
  4. cjrite44's Avatar
    No, it's not there.
    08-11-09 02:08 PM
  5. huckduck's Avatar
    try resending the service books. if the phone was turned on before the blackberry data plan was initiated, you'll need (the simplest way anyways) is to do a battery pull
    08-11-09 02:21 PM
  6. david42545's Avatar
    No, it's not there.
    Hmmm, Interesting.
    1) resend service books, and preform a barttery pull

    or

    2.) Set it up by logging on to BIS via a computer, and try setting it up from there.
    08-11-09 02:34 PM
  7. cjrite44's Avatar
    Thanks everyone; had to call our carrier & they talked us through it. Thanks.
    08-11-09 02:38 PM
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