[jbawol]

I've been having problems getting mail to download to my BB in a timely fashion. I was told to resend my Service Books.

I thought I knew how--but maybe I don't. Can someone help me? I have an 8330. I need step by step if you can help.

Please type slowly so I can follow the directions carefully. :-)

[Tim224DT]

Go into your email settings/setup app on the phone

Scroll down to the area that says help/ click on the help button

once inside of help there is an option that says resend service books. click on that

[SevereDeceit]

If you don't know your login and password, call your carrier and tell them to reset your BIS password and login, it will only take a few minutes...

[Tim224DT]

If you don't know your login and password, call your carrier and tell them to reset your BIS password and login, it will only take a few minutes...

This is true... When Verizon sets up the phones they do all the passwords and what not for your acct. Then when i broke my other berry and got this one i had to call them to get the password.

[jbawol]

That seems to be helping--thank you!

[Tim224DT]

Glad it worked.... happy berrying