1. mennia's Avatar
    I have a bb curve 8330. Recently it has been rebooting itself. I was told its a virus....but I read somewhere on here that bb does not get viruses. So, I have never synced my bb...this is my second bb. Anyone else having rebooting problems?
    Last edited by mennia; 05-22-10 at 08:23 AM.
    05-22-10 08:13 AM
  2. Laura Knotek's Avatar
    If it is rebooting itself it is probably due to low memory due to too many apps running in the background or too many messages and pictures on device memory.

    When you go to options>status, what is your file free? If it gets below 12,000,000 bytes it will start rebooting and deleting messages.

    Close your apps by selecting exit in the menu not just using the back arrow which keeps the apps running in the background. Save your pictures on a microSD card. Do a search for "increase BlackBerry file free memory". There are instructions to help manage memory there.

    Posted from my BlackBerry using BerryBlab
    05-22-10 09:45 AM
  3. mennia's Avatar
    Thanks a lot...im around 15000000 bytes
    05-22-10 12:29 PM